About this role
Job title: Senior Executive - Customer Project Manager
About the Role
Senior Executive - Customer Project Manager at RAPP, located in Shah Alam, Selangor, Malaysia. This role focuses on managing client projects and ensuring successful delivery for advertising services.
What You'll Do
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Coordinate project delivery with clients and internal teams to meet timelines and milestones.
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Manage client expectations, maintain project documentation, and track progress.
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Identify and mitigate risks, issues, and scope changes; communicate updates to stakeholders.
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Collaborate with cross-functional teams including sales, service delivery, and operations to ensure client satisfaction.
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What We're Looking For
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Experience in project management or customer delivery roles within a service or advertising environment.
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Strong communication, stakeholder management, and problem-solving skills.
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Ability to work in a fast-paced, client-focused setting and manage multiple projects.
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Nice to Have
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Experience in advertising, digital marketing, or CRM-related projects.
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Familiarity with project management tools and CRM systems.
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Compensation & Benefits
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Details not disclosed.