About this role
Job title: Senior Epic Business Analyst
About the Role The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization.
What You'll Do
- Submits and resolves issues in accordance with DFCI issue management processes
- Serves as the liaison to PeC for supported business area and participates in PeC BA meetings
- May lead small to medium projects that cross multiple teams; handle complex tasks with a big-picture view
- Provide guidance/training to the Associate Business Analyst
- Recommends decisions/solutions to team and Business Analyst Manager to present to PeC
- Participate in vendor and user conferences as directed
- Develop and manage project plans for new applications and/or major upgrades/enhancements; plan and conduct user acceptance testing
- Research, coordinate and complete special projects; assess impacts to other areas
- Maintain and promote best practices procedures for support, configuration, upgrades, testing, and usage
- Provide backup support for key business operational responsibilities
- Manage implementation of decisions/solutions with the team
- Support credentialed training activities as needed
What We're Looking For
- Excellent multi-tasking skills
- Strong communication and written skills
- Take-charge attitude with the ability to initiate and implement cost-saving ideas
- Detailed knowledge of the supported business unit and experience maintaining relationships with internal and external customers
- Strong analytical and problem-solving skills
- Minimum qualifications: Bachelor’s degree in Business, IT, or Healthcare preferred, or at least 5 years related experience; at least 5 years relevant experience including revenue cycle experience with healthcare finance systems; proficiency in Microsoft Office and Visio; strong understanding of workflows; experience developing and integrating business processes; Epic certification(s) preferred or must be obtained as per program requirements
Nice to Have
- Epic certification(s) preferred
- Additional healthcare IT project experience
Compensation & Benefits
- Salary: $91,900.00 - $119,500.00 per year
- This position is funded through September 2028 with potential extension
- Location: Hybrid work arrangement (2-3 days onsite per week) at Dana-Farber Cancer Institute
- Benefits: not specified in posting