About this role
About the Role Moveworks is seeking a Senior Enterprise Account Manager to drive adoption and success of our software/SaaS offerings with large enterprise customers. You will explain technical solutions, set goals, develop opportunities, build and sell business cases, and improve the customer experience across deployments. You will partner with senior executives and cross-functional teams to deliver measurable outcomes and expand relationships. What You'll Do
- Manage and grow relationships with large enterprise customers, including senior executives, ensuring successful deployments and ongoing value
- Explain technical solutions, establish goals, develop opportunities, and build + sell business cases to justify initiatives
- Support deployments with large enterprise customers, with a process-driven, problem-solving mindset
- Collaborate across internal teams to deliver customer outcomes and identify opportunities for expansion
- Travel 10-25% as needed to meet with customers and project stakeholders What We're Looking For
- 7+ years of account management, implementation, or sales experience in software/SaaS
- Experience explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and improving customer experience
- Experience supporting deployments with large enterprise customers
- Process-focused with strong problem-solving ability, always seeking smarter ways to achieve goals
- Ability to build strong internal and external relationships, including with senior-level executives
- Diplomacy, tact, and poise under pressure
- Voracious appetite to learn and grow
- Bachelor's degree
- Willingness to travel 10-25%