Senior Enterprise Account Manager

Job title: Senior Enterprise Account Manager

About the Role Airbnb's EMEA Key Accounts team manages partnerships with Regional API Software providers and Enterprise Property Managers. As a Senior Enterprise Account Manager, you will manage partner relationships with strategic Enterprises & API Connectivity partners, responsible for recruitment, enablement and optimization of strategic partnerships, and become their trusted advisor with the aim to become their number one partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, EMEA. This role is based in Paris (hybrid, 2-3 days a week in the office), and is not eligible for relocation support.

What You'll Do

• Own a portfolio of Airbnb’s key partners and act as the key representative for these partners.
• Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels.
• Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met.
• Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities.
• Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth.
• Support partners through deep understanding of API and technical integrations.
• Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience.
• Represent Airbnb in external meetings and industry events.

What We're Looking For

• 8+ years of professional experience in Strategic Partnership, Key Account Management and/or Connectivity role at a global technology company.
• Experience managing partnerships with API connectivity partners and Enterprise Property Managers.
• Demonstrated ability to recruit, enable and optimize strategic partnerships and become their trusted advisor.
• Strong relationship-building skills with executives and decision makers; ability to ensure partnerships meet high industry standards and that commercial agreements and SLAs are met.
• Data-driven mindset with ability to analyze data and identify growth opportunities; experience with quarterly goals and performance KPIs.
• Proficiency in API integrations and strong understanding of product roadmaps; ability to educate clients about product changes.
• Comfortable working in a hybrid Paris-based role and collaborating across functions.