Senior Engineer II, Global Product Support
About this role
About the Role ASM's Senior Engineer II, Global Product Support will play a key role in ensuring the performance, reliability, and success of our advanced plasma-based semiconductor equipment. This role places you at the center of customer-facing technical support, working closely with key global customers, while partnering with engineering teams in Tama and collaborating with global colleagues across Japan, Korea, and the United States.
Through deep technical expertise, strong ownership, and clear communication, you will directly contribute to ASM’s ability to deliver world-class support in a fast-moving, innovative environment. What You'll Do
- Provide expert-level technical support for advanced PECVD and plasma-based equipment
- Diagnose, troubleshoot, and resolve complex electro-mechanical, plasma, and software-related issues escalated beyond first-line support
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