Senior End User Hardware Subject Matter Expert (SME)

Senior End User Hardware Subject Matter Expert (SME)

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Job Description:

Senior Hardware End User Analyst

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role: We are seeking a highly skilled Subject Matter Expert (SME) with deep technical expertise in end-user hardware and global asset management practices. This role requires hands-on experience with managing enterprise-level hardware environments and be a technical authority for end-user hardware, including laptops and desktops.

• Deep technical knowledge of PC and desktop hardware, current protocols, operating systems, and industry standards.

• Provide advanced troubleshooting and root cause analysis for hardware across diverse.

• Supporting global team with a specific focus on international locations (outside North America).

• Supporting the selection of global hardware catalogs.

• Maintaining the health and accuracy of our Hardware Asset Management Inventory.

• Supporting the testing and implementation of new hardware models.

• Participating