Senior Electrophysiology Clinical Specialist (Sr. EP CS)

Job title: Senior Electrophysiology Clinical Specialist (Sr. EP CS)

About the Role The Senior EP Clinical Specialist provides advanced engineering, sales, educational and clinical support for Abbott's electrophysiology (EP) products. This role serves as the primary senior clinical interface between physicians and the business, leading trainings and providing strategic regional support to drive growth and customer success.

What You'll Do

• Provide advanced engineering, sales, education and clinical support in response to the most complex field inquiries from physicians, health care professionals, patients, and field sales staff for EP products.
• Operate with a high degree of independence; act as a proven leader/mentor in the region; identify and implement best practices to execute processes.
• Build and sustain credible business relationships with customers; communicate product performance, customer needs and potential sales opportunities to sales leadership.
• Provide 24-hour on-call engineering, education and clinical support for EP inquiries.
• Develop, lead and/or facilitate trainings and programs on EP products to healthcare professionals.
• Provide market feedback, guidance and insights to management on next-generation product components.
• Provide regional EP implant case coverage for defined accounts with higher EP share than the national average.
• Provide back-up support to EP Sales Representatives in sales support, regional trainings, clinical studies/data collection, troubleshooting and in-service training for physicians, nurses and sales reps.
• Mentor and lead EP clinical support roles; continuously develop technical and clinical skills related to Arrhythmia Management strategy.
• Assist Training and Education teams with advanced educational seminars and educational materials; assist Sales with advanced product demonstrations.
• Stay current on developments in the field, regulatory requirements and industry trends; resolve problems and identify root causes to prevent recurrence.
• Perform related functions as assigned.

What We're Looking For

• Minimum of 6 years of clinical experience (internal or external); sole focus on EP.
• Prior industry/competitive experience if external.
• Must be in Sr. EP CS role for at least 2 years; IBHRE EP certification.
• Ability to perform the most complex EP cases solo; mentor/train EP CS and CA CS roles on complex mapping cases.
• Ability to conduct complex customer education events to sell the value proposition of the full Abbott portfolio.
• Revenue/case higher than national average; top 1/2 of cases completed in defined region/area at time of promotion.
• Willingness to satisfy vendor credentialing requirements (including COVID-19 vaccination) as applicable.

Compensation & Benefits

• Access to Career development with an international company; free medical coverage through HIP PPO plan in the next calendar year; an excellent retirement savings plan with high employer contribution; tuition reimbursement; FreeU education benefit; and student debt support programs.
• Recognition as a great place to work across many countries; opportunities for diversity and inclusion.