Senior Digital Program Specialist – Investment Operation IT Solutions (Team Lead)

About the Role The Senior Digital Program Specialist – Investment Operation IT Solutions (Team Lead) will lead the delivery, enhancement, and ongoing support of digital solutions and programs enabling AIIB's investment operations. The role supervises a team of digital specialists, business analysts, project managers, and delivery resources, and acts as a primary liaison between IT and business owners. What You'll Do

• Lead and develop a team of digital specialists, business analysts, project managers, and delivery resources; provide direction, coaching, performance management, and resource planning to ensure effective delivery of projects and operational support activities.
• Engage with business stakeholders across investment operations to understand business priorities, identify opportunities for digital transformation, and design technology solutions that align with business needs, enterprise architecture, and Bank standards.
• Serve as the solution lead for strategic investment operation digital platforms, driving solution architecture, business process design, systems integration, and technology roadmap planning to support evolving business requirements.
• Lead and oversee a portfolio of investment operation technology programs and projects; ensure solutions are delivered on time, within budget, and with high quality while managing risks, dependencies, resources, and stakeholder expectations.
• Act as the primary liaison between IT and business owners for assigned applications and platforms.
• Manage demand intake, prioritization, roadmap planning, and governance processes to ensure alignment with business objectives.
• Ensure ongoing maintenance, upgrades, operational support, and continuous improvement of investment operation applications in accordance with agreed service levels, security standards, and operational requirements.
• Lead the design, development, implementation, and enhancement of custom-built business applications; ensure solutions are scalable, maintainable, secure, and aligned with industry best practices and the Bank’s technology standards.
• Ensure compliance with relevant frameworks (e.g., audit requirements, COSO) and proactively address risks and vulnerabilities in collaboration with various teams, such as audit, ICFR, and IT security and risk.
• Identify improvement opportunities, enhance user experience, improve business value by leveraging data, user feedback, and the development of technologies.
• Serve as the escalation point for project, operational, and technical issues.
• Provide regular reporting on project status, portfolio performance, risks, resource utilization, and key outcomes to IT management and business stakeholders.
• Work with various teams – such as IT infrastructure, data analytics, IT security and risk management, and IT service operations – to provide a smooth rollout of applications to users and maintain a highly secure and cohesive IT environment.
• Manage third-party vendors and service providers, including procurement, contracting, performance evaluation, and compliance with service agreements. What We're Looking For
• Minimum 8-10 years of relevant IT experience or equivalent.
• Master’s degree or equivalent in information technology, computer science, software engineering, or a related discipline.
• Extensive experience in delivering enterprise-level applications and upgrades.
• Experience in managing solutions built on the Microsoft or Java technology stack is preferred.
• Solid understanding of software development processes and lifecycles, agile methodologies, and enterprise architecture.
• Experience working in a controlled enterprise environment with formal change, version, and release management.
• Experience with interface integration, data migration, cloud platforms, and application monitoring.
• Experience engaging and communicating with business stakeholders, managing expectations, and building consensus across diverse teams.
• Demonstrated experience managing vendor contracts, statements of work, service delivery, and performance to meet organizational goals.
• Strong interpersonal skills and a collaborative mindset, with the ability to work across multidisciplinary teams and cultural contexts.
• Good written and verbal communication skills in English, with the ability to tailor messages to technical and nontechnical audiences.