Senior Data Scientist

Senior Data Scientist

About the role

Primary Responsibilities:

• Build and deploy GenAI-powered voice bots & conversational AI systems
• Design end-to-end voice pipelines (STT → LLM → TTS) with focus on latency & quality
• Evaluate and optimize LLMs for voice-first use cases (sales, collections, CX)
• Develop RAG pipelines, prompt strategies, and fine-tuned models
• Improve conversation quality, tool calling accuracy, and response reliability
• Design conversation workflows, intents, and dialogue systems
• Work with large-scale conversational datasets (text, transcripts, audio)
• Mitigate risks: hallucination, bias, safety, privacy
• Collaborate with Product, ML Engineering, and Platform teams for production deployment
• Experiment with multimodal models, agentic workflows, and tool-augmented LLMs

Requirements

• 3–10 years of experience in NLP / Conversational AI / GenAI

• Hands-on experience building voice bots or conversational AI systems in production

• Strong understanding of:

• LLMs (GPT, LLaMA, etc.)

• RAG, prompt engineering, fine-tuning

• Speech systems (STT/TTS pipelines)

• Experience with deep learning frameworks (PyTorch / TensorFlow / Hugging Face)

• Strong coding in Python + data handling (SQL/NoSQL)

• Must-have skills

• Generative AIRAG

• Good-to-have skills

• Machine Learning

• Python

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