About this role
About the Role Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this role, you will help drive the AI strategy for our product support and live experiences, and you’ll be a key member in optimizing our people through AI-driven solutions. What You'll Do
- Design, build, and deploy scalable models—including ensemble methods, time-series forecasting, LTV modeling, deep learning architectures, and uplift modeling—to uncover high-impact growth opportunities and drive personalization.
- Own the end-to-end experimentation pipeline—from hypothesis generation and design (e.g., CUPED, multi-armed bandits, Bayesian Inference) to rigorous causal interpretation and impact quantification.
- Lead causal inference and econometric analyses to understand and influence key levers of business growth with a crisp understanding of incremental impact.
- Define and evolve success metrics using state-of-the-art measurement frameworks, ensuring that business KPIs are both predictive and causally informative.
- Deliver compelling, data-driven narratives to VP and Director stakeholders; distill complex findings into clear, actionable strategy recommendations with quantified business impact.
- Demonstrate extreme ownership across cross-functional initiatives, influencing product vision and delivering measurable impact through analytics innovation. What We're Looking For
- Master’s degree in Computer Science, Statistics, Econometrics, Data Science, or a quantitative field.
- 4+ years of progressive experience in applied data science roles with increasing scope and complexity.
- Proven ability to lead with influence, navigate ambiguity, and execute with precision.