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Senior Data Scientist, Expert Network

Intuit

About this role

Job title: Senior Data Scientist, Expert Network

About the Role

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network to shape the AI strategy for product support and live experiences. You’ll lead advanced data science techniques to influence Customer Success strategy and scale AI-driven solutions, partnering across Product Management, Engineering, Data, Customer Success, and Service Delivery.

What You'll Do

  • Design, build, and deploy scalable models (ensemble methods, time-series forecasting, LTV modeling, deep learning architectures, and uplift modeling) to uncover high-impact growth opportunities and drive personalization.
  • Own the end-to-end experimentation pipeline—from hypothesis generation and design (e.g., CUPED, multi-armed bandits, Bayesian Inference) to rigorous causal interpretation and impact quantification.

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