Senior Customer Engagement & Market Intelligence Specialist

Senior Customer Engagement & Market Intelligence Specialist

Location: Chicago On-site Time type: Full time Posted: Yesterday Job requisition id: JR-112576

Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.

The Senior Customer Engagement & Market Intelligence Specialist serves as a key partner between Marketing and Sales, providing market insights, coordinating customer engagement programs, and supporting strategic commercial initiatives. This role is responsible for gathering and communicating market intelligence, leading trade show and customer event execution, and partnering with regional sales teams to deliver marketing programs that enhance customer relationships and support business growth.

This position requires a highly organized and analytical marketing professional who can effectively manage multiple projects, work cross-functionally, and translate market information into actionable insights for commercial teams.

Key Responsibilities

• Market Intelligence & Commercial Insights (35%)

• Monitor industry trends, market developments, customer activity, and competitive dynamics across key end markets.

• Conduct market research and compile intelligence from internal and external sources.

• Develop recurring market, competitive, and industry trend reports for sales and marketing leadership.

• Analyze customer, market, and event data to identify emerging opportunities and areas of focus.

• Support business reviews, strategic planning efforts, and customer presentations with relevant market insights.

• Maintain market intelligence databases, dashboards, and tracking tools.

• Customer Events & Trade Show Management (40%)

• Lead planning and execution of customer events, industry trade shows, conferences, and internal commercial events.

• Develop project timelines and coordinate deliverables across Sales, Product Management, Engineering, Communications, and Operations teams.

• Manage event logistics including vendor coordination, exhibit planning, promotional materials, registration, and on-site execution.

• Track event performance metrics and develop post-event summaries and recommendations.

• Support customer engagement activities before, during, and after events to maximize commercial impact.

• Sales Partnership & Marketing Program Support (25%)

• Serve as a primary marketing liaison to regional and global sales teams.

• Coordinate and support marketing initiatives designed to drive customer engagement and sales effectiveness.

• Facilitate regular communication with sales teams to identify marketing support needs and project priorities.

• Assist with development and deployment of customer-facing marketing materials and campaign assets.

• Support execution of strategic marketing projects aligned to business growth objectives.

• Required Qualifications

• Bachelor’s degree in marketing, business, communications, or related field.

• 5+ years of experience in B2B marketing, commercial marketing, market intelligence, event marketing, or sales support.

• Experience coordinating trade shows, customer events, or commercial marketing programs.

• Strong analytical and data interpretation skills.

• Proficiency with Ai tools, project management, and CRM or marketing automation tools.

• Excellent presentation and written/verbal communication skills.

• Ability to manage multiple priorities and work effectively in a cross-functional environment.

• Preferred Qualifications

• Experience within automotive, transportation, electronics, or technology markets.

• Knowledge of market research methodologies and competitive intelligence practices.

• Experience supporting multi-regional or global sales organizations.

• Familiarity with customer relationship management (CRM) systems and marketing analytics tools.

• Experience developing executive-level presentations and commercial reporting.

• Experience with ZoomInfo.

• LIOB1

• Artificial intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all final employment decisions will be made by a person.

Salary Range:

• $77,500 - $115,120

• The salary offered will vary depending on your location, job-related skills, knowledge, and experience.

• At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.

• About Us

• Our humble roots date back to 1927, where, in the back of a garage on Chicago’s northside, our founder, Edward Sundt, developed a small, fast-acting, protective fuse for use in sensitive test meters. Sundt wanted to call his new company producing these small fuses, “Little Fuse,” but wasn’t allowed to trademark two such common words. So, instead he went with the one-word, misspelled “Littelfuse.”

• For more than 95 years, Littelfuse has pioneered innovative products that help empower a sustainable, connected, and safer world. With the ever-evolving electrification and electronification of customer applications, our product technologies are closely linked to sustainable applications such as electric vehicles and EV charging infrastructure, renewable energy and energy storage, factory automation, power management and more.

• Throughout our history, our people have been the foundation of our success — and that remains true today. Now more than ever, our bright and talented people are a strategic advantage for the company. From the production line to the engineering lab, the office or distribution center, Littelfuse people are an important part of a diverse, talented team of the best and brightest in the industry. While Littelfuse has experienced tremendous growth in recent years, we still maintain a small-company, entrepreneurial approach where your efforts will drive our culture, our business, and the overall success of the organization. No matter where you work or what you do, your contributions will make a difference at Littelfuse — everywhere, every day.

• Littelfuse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, and/or any other protected class under federal, state, or local law.

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