Senior Creative Traffic Manager

Senior Creative Traffic Manager

United States, Washington, Redmond

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Job description

Company and benefits

Job number

200061001

Date posted

Oct 12, 2026

Work site

3 days / week in-office

Travel

Less than 25%

Profession

Marketing

Discipline

Integrated Marketing

Role type

Individual Contributor

Employment type

Full-Time

Overview

Microsoft’s WDS Creative, Advertising & Integrated Marketing team is looking for a Senior Creative Traffic Manager to serve as the operational backbone of a high-volume, fast-paced creative organization.

This role serves as the central point of coordination across producers, creatives, agency partners, and stakeholders, ensuring work is prioritized, staffed, scheduled, and delivered efficiently. The ideal candidate excels at balancing competing demands, forecasting resource needs, identifying bottlenecks before they impact delivery, and creating visibility across a complex portfolio of integrated marketing and creative projects.

This role is responsible for driving clarity, visibility, and execution across the creative portfolio by establishing and evolving the operating infrastructure that enables teams to plan, prioritize, resource, track, and deliver work efficiently at scale. The Senior Creative Traffic Manager creates the systems, processes, tools, and governance that help creative teams work more effectively while providing leadership with clear insight into priorities, capacity, risks, and delivery health.

Success in this role means teams have clear visibility into what is happening, who is assigned, where priorities stand, and where risks require attention. Work moves efficiently through the organization, resources are allocated effectively, and opportunities to improve workflows and increase throughput are consistently identified and implemented. This role spans resource management, workflow design, portfolio operations, and cross-functional orchestration. Its primary focus is ensuring the right work is assigned to the right people at the right time while continuously improving how the organization operates.

Responsibilities

• Portfolio & Workflow Management

• Build and maintain a unified portfolio view of active and upcoming creative initiatives.

• Create visibility into project status, priorities, resource allocation, key milestones, dependencies, and delivery risks.

• Maintain the master schedule and operational cadence for the creative organization.

• Ensure creative work progresses consistently through established workflow stages and governance checkpoints.

• Develop dashboards, reporting, and planning mechanisms that provide leadership with real-time visibility into organizational health.

• Operational Excellence

• Create and maintain the master portfolio schedule and planning cadence for the creative organization.

• Drive consistent workflow processes, project governance, and status reporting.

• Surface delivery risks, bottlenecks, and resource constraints to leadership with clear mitigation recommendations.

• Develop dashboards and reporting that provide visibility into team capacity, utilization, throughput, and delivery health.

• Resource Planning & Allocation

• Monitor utilization and proactively identify opportunities to improve efficiency and throughput.

• Manage creative resource allocation across designers, art directors, writers, producers, agencies, and external partners.

• Partner with team leads to understand skill sets, specialties, and capacity across the organization.

• Balance workloads and proactively