About this role
Senior Coordinator, Billing
Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices. The Senior Coordinator, Billing to support the firm’s billing cycle by preparing, editing, and finalizing bills with coordination with the Partners and other legal staff, Practice Assistants, Inventory Managers and Revenue Controllers, Finance Managers, and other employees. The Senior Coordinator, Billing is also responsible for preparing standard reports for Work in Progress (WIP), Accounts Receivables (AR), and Timekeeper Utilization.
This role will provide general support for Billing operations, including Key Clients, Specific Office, or Specific Section, among others:
Invoice Generation
- Generate and prepare draft client bills through our Finance system, Elite 3E in compliance with any global agreements that may be in place for the client:
- Edit draft bills including, but not limited to, changes to narratives and hours, and any formatting as instructed by partners, associates, and/or other stakeholders.
- Provide accurate and timely completion of assigned requests and inquiry responses, ensuring that all tasks and duties completed are done within the Firm’s set guidelines and policies.
- Resolve issues in different scenarios related to tax compliance and other statutory requirements
eBilling – eBilling Hub Submission
- Prepare, submit, and track status of electronic bills through eBilling Hub.
Back-ups
- Gather, organize and summarize back-ups for disbursements requested by clients, partners, associates, secretaries and administration employees.
- Identify and resolve issues on personal disbursements by conducting research in 3E records. Be able to facilitate extraction of supporting documents and conduct billing activities in order to correct invoices.
Reporting
- Generate standard billing reports in 3E, including WIP, AR, and Timekeeper Utilization. The billing coordinator must fully understand the basic fields used in the reports and should be able to help in the analysis as well.