Senior Coordinator, Access to Care Solutions

About the Role

The Senior Coordinator, Access to Care Solutions provides essential program, operational, and administrative support to the Access to Care Solutions Team. This role helps ensure nationwide access to care initiatives—such as transportation and lodging programs—are executed smoothly by supporting data reporting, case management, volunteer engagement, and program operations. This is a fully remote position that can be located anywhere within the U.S., and the role advances ACS’s mission to reduce barriers to cancer treatment through coordinated support activities.

What You'll Do

• Ensure uninterrupted access to critical patient support services by efficiently coordinating logistics and resolving service delivery needs.
• Support program sustainability and compliance through accurate management of post-award grant and contract processes.
• 25% Supports accurate data entry, grant tracking, and dashboard reporting in Salesforce and other systems, while collaborating with internal teams to generate reports and deliver high-quality program metrics aligned with Key Performance Indicators (KPIs).
• 20% Enhance volunteer engagement and strengthen program outcomes by ensuring accurate data management and streamlined volunteer coordination, creating a more effective and consistent volunteer management experience.
• 20% Support consistent and effective program delivery by ensuring timely preparation, customization, and distribution of materials, resources, and supplies.
• 15% Enable successful knowledge sharing and team collaboration by ensuring smooth execution of virtual and in-person events, by providing logistical and technical support for in-person and virtual meetings contributing to more effective training, communication, and program alignment.
• 10% Strengthen the reach and effectiveness of Access to Care initiatives by fostering alignment across enterprise teams and local offices, ensuring coordinated program delivery and efficient use of resources.

What We're Looking For

• Minimum Degree Required: High School Diploma or Equivalent
• Preferred Degree: Associate degree in business, public health, nonprofit administration, or related field
• Years of Experience: 2–4 years of program or administrative support experience
• Experience supporting programs in a healthcare, nonprofit, or service-based organization preferred
• Supervisory or lead support experience preferred for senior coordinator roles
• Familiarity with Salesforce or CRM systems strongly preferred
• Experience supporting grant- or contract-funded programs a plus
• Knowledge, Skills, and Ability:
• Experience supporting volunteers or community engagement efforts
• Strong attention to detail and organization in managing documentation and program records
• Ability to manage multiple tasks and adjust to shifting priorities in a dynamic work environment
• Excellent written and verbal communication and interpersonal skills
• Strong customer service orientation with a proactive and collaborative approach
• Skilled in Microsoft Office Suite, SharePoint, and virtual meeting platforms
• Ability to work independently while contributing effectively to team goals
• Experience coordinating meetings, trainings, and program events (in-person and virtual)
• Comfort working with diverse populations and across cross-functional teams
• Travel Requirements: Travel required approximately 10% or less
• Physical Requirements: Limited travel including evening work for meetings; Ability to lift 30lbs

Compensation & Benefits

• Starting rate: $22-26.75 per hour
• Benefits: paid time off, medical, dental, retirement benefits, wellness programs, and professional development programs
• Further details on benefits available at the ACS careers site.