Senior Consultant

Senior Consultant

India, Telangana, Hyderabad

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Job description

Company and benefits

Job number

200045333

Date posted

Sep 14, 2026

Work site

3 days / week in-office

Travel

Less than 25%

Profession

Consulting Services

Discipline

Technology Consulting

Role type

Individual Contributor

Employment type

Full-Time

Overview

Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI.

Responsibilities

• Embed with customer stakeholders to understand business workflows, constraints, and success metrics; translate ambiguous needs into clear requirements, solution hypotheses, and sprint deliverables for GenAI/agentic scenarios.

• Design and implement agentic and GenAI solutions on Microsoft platforms (e.g., Dynamics 365, M365 Copilots, Power Platform, Azure) including integrations, APIs, and automations that accelerate adoption and deliver measurable outcomes.

• Prototype rapidly, then harden to production: build POCs for agentic workflows (multi-step tasks, tool-use, orchestration), validate with users, and evolve to production-ready implementations with testing, monitoring, and secure deployment patterns.

• Own end-to-end delivery from architecture through implementation: define build/test specifications, create eval and quality gates for GenAI outputs, and produce operational guides/runbooks for reliability, safety, and maintainability.

• Identify and mitigate business/technical risks specific to AI systems (data access, prompt injection, hallucinations, privacy, compliance, latency, cost); propose safeguards and fallback behaviors for agentic flows.

• Support deployment and live stabilization: troubleshoot integrations and model behavior in real environments, iterate quickly, and ensure successful go-live with clear ownership, monitoring, and incident playbooks.

• Balance platform configuration with extensibility to maximize speed and maintainability. Co-engineer with customer teams to ensure knowledge transfer, documentation, and reusable patterns.

• Drive delivery plans across the full lifecycle—discovery, build, eval, deployment, and operations—accounting for dependencies across data, security, and enterprise systems.

• Build agentic workflows that invoke tools/APIs safely (function calling patterns), with guardrails, validation, and auditability.

• Implement evaluation strategies (offline/online) to measure output quality, groundedness, safety, and business impact.

• Capture repeatable assets (templates, reference architectures, accelerators) and share feedback loops with internal teams.

• Microsoft 365 Migration & Security — SharePoint Server → SharePoint Online (SP–SPO), Google → Microsoft (GPC–MS). Experienced migration talent especially welcome.

• Dynamics 365 Customer Engagement — Salesforce takeouts (SF Takeout), Contact Center as a Service (CCaaS), and standard CE (Sales / Customer Service / Field Service).