Senior Cloud Site Reliability Engineer

Senior Cloud Site Reliability Engineer

Deltek is looking for a Senior Software Engineer to join our Site Reliability Engineering team. In this role, you will be responsible for the reliability, scalability, and performance of our globally-used SaaS platforms. You will bridge the gap between software engineering and infrastructure operations, building the tools, automation, and systems that keep our products running for thousands of customers and millions of users.

This is a high-ownership role in a “never-stop-learning” environment. You will work closely with development teams to embed reliability practices early in the software lifecycle, respond to production incidents, and drive continuous improvements to our observability and operational posture.

Key Responsibilities

• Site Reliability & Platform Engineering

• Design, build, and maintain the infrastructure and tooling that underpins Deltek’s SaaS platforms at scale.

• Drive reliability improvements across the full stack, spanning application-level resilience patterns through to infrastructure-level fault tolerance.

• Uphold and extend our infrastructure as code-first engineering culture, where all infrastructure changes are made through code and shipped to production via fully automated CI/CD pipelines.

• Develop internal tooling and automation to reduce toil and increase engineering self-service.

• Observability & Performance

• Design and maintain comprehensive observability solutions including logging, metrics, tracing, and alerting across our AWS-based infrastructure.

• Proactively identify performance bottlenecks and reliability risks before they impact customers.

• Conduct capacity planning and load testing to ensure systems can scale to meet demand.

• Incident Management & On-Call Support

• Participate in an on-call rotation, acting as a first responder for production incidents affecting our SaaS platforms.

• Own post-incident reviews, facilitate blameless post-mortems, identify root causes, and ensure action items are tracked and completed.

• Take pride in leaving systems better than you found them, consistently reducing the frequency and impact of incidents over time.

• Collaboration & Engineering Culture

• Partner with software engineering teams to review system designs and architectures with a reliability lens.

• Mentor and provide technical guidance to junior engineers on SRE practices, tooling, and operational excellence.

• Contribute to a strong team culture, supportive, curious, and focused on doing great work while having fun.

Technology Stack:

• JavaScript / Node.js
• C# / .NET
• Python
• Docker & Kubernetes
• PostgreSQL
• Amazon Web Services (AWS) technologies
• Terraform

Education

• Bachelor’s degree in Computer Science or a related field, or equivalent experience.

Experience

• Minimum of 7 years of overall experience in software development, infrastructure engineering, or site reliability engineering.

• 3+ years of hands-on experience in an SRE, DevOps, or platform engineering role in a production SaaS environment.

• 3+ years applying an automation-first approach to problem-solving using configuration management tools and scripting.

• Strong experience with AWS; familiarity with services such as EC2, EKS, RDS, S3, CloudWatch, and IAM.

• Technical Skills

• Infrastructure-as-Code mentality with tools like Terraform.

• Demonstrated experience in building high-quality products or services.

• Proficiency in at least one scripting/programming language (Python, Node.js, or similar) for automation and tooling development.

• Strong understanding of networking fundamentals: DNS, load balancing, TLS, firewalls, and VPCs.

• Experience with CI/CD pipelines and deployment automation.

• Solid understanding of relational databases (PostgreSQL preferred) including query performance and operational concerns.

• Hands-on experience with observability tooling (e.g., Prometheus/Grafana, CloudWatch, or similar).

• Soft Skills

• Strong communication skills: ability to explain work, ask great questions, listen to peers and customers, influence without authority, and give and receive feedback.

• Passion for building software that solves real problems for real people.

• Commitment to writing well-designed, easy-to-test, and maintainable code.

• Calm under pressure, able to lead effectively during high-severity incidents.

• Blameless, growth-oriented mindset with a focus on continuous improvement.

• The salary range for this position is $78,500.00-$120,750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

• Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.

• Why Deltek

• As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.

• Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you to administer and evaluate your application. We are the controller of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.

• Important: Protect Yourself from Recruitment Scams

• Bad actors or scammers may try to impersonate Deltek and send fake job offers to people. Messages from Deltek about employment opportunities will be from an @deltek.com account or [email protected], never from free services like Gmail or Yahoo. Please look carefully at the email address that provides any job offer, as some fake accounts are created to look like a legitimate domain name or email address. We will also never ask you to pay money at any point in the hiring process, whether for training, equipment, background checks, or anything else. If you receive a suspicious offer claiming to be from Deltek, do not share personal or financial information. Report any suspicious communication to [email protected] and consider reporting it to law enforcement.

• Why Join #TeamDeltek

• The work we do is important. The way we do it is just as important. Our values guide the decisions we make, how we work together, and how we help our customers succeed. That’s what makes Deltek more than a place to work — it’s a place where you can grow, make an impact, and help others do the same.

• Our employees dedicate their time and resources to many worthy causes, including Blood Cancer United and Save the Children, that foster health and well-being across the globe. Deltek also empowers employees to dedicate work hours to causes they are passionate about through our Volunteer Time Off program.

• All employees across the globe have access to programs and tools like LinkedIn Learning, professional speaking and defined development paths to truly own their careers.

• We are building a learning community where employees can work with diverse individuals, explore new ways of thinking, and expand their capabilities through our programs.

• We embrace and celebrate all of our differences—including ages, cultures, ethnicities, gender identities, sexual orientations, religious beliefs, disabilities and veteran status, as well as the life experiences and ideas of our employees—through our work and employee resource groups.