About this role
What you’ll do
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Maintain and expand Airwallex’s global cloud network infrastructure into new regions and markets while adhering to strict regulatory and compliance requirements.
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Help design the team structure and size for the future.
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Mentor and train junior engineers.
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Design, implement, and maintain highly available and secure production network infrastructure across LAN, WAN, VPN, and cloud environments spanning multiple global data centres and cloud regions.
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Manage global connectivity over international leased lines and domestic internet connections.
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Own the configuration and troubleshooting of complex network devices, including routers, switches, firewalls, load balancers, and cloud environments.
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Act as a first responder or escalation point for complex network issues, running incidents through to completion and producing after-action reports.
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Collaborate with cross-functional teams, including InfoSec, DevOps, Database, Corporate IT, and Facilities, to integrate network solutions and support business initiatives across multiple regions.
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Work with technical and non-technical teams to troubleshoot network issues across physical and cloud environments.
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Develop and maintain comprehensive network documentation, including diagrams, configurations, and operational procedures.
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Evaluate and recommend networking technologies and solutions to support business growth.
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Participate in a global on-call rotation, providing primary response for production and infrastructure issues.
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Support pre-scheduled network upgrades and other flexible scheduling requirements as needed to minimise business disruption.
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Investigate and propose practical solutions to improve the networking team’s visibility and operational capabilities.
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Must haves
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CCNP / JNCIP-level experience demonstrating a strong networking foundation.
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Demonstrated experience in a mixed networking-vendor environment, such as Juniper, Palo Alto, Cisco, Aruba, or equivalent, in a global company.
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Strong AWS network design and operations experience, with at least 3 years working with AWS networking in production.
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Strong documentation habits and an understanding of change-control processes.
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Basic understanding of GCP networking concepts.
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Understanding of AI-assisted workflows and practical use cases.
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Solid understanding of command-line configuration and troubleshooting for networking hardware and vendors, including JunOS, IOS, or equivalent.
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Willingness to learn new technologies and skills.
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Strong understanding of core BGP and route-filtering principles.
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An outcome-oriented approach.
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Collaborative and supportive work habits.
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Ability to assess the impact of changes and incidents and manage them appropriately.
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Nice to haves
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Strong GCP experience.
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Experience working with broader technical teams outside of networking.
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Ability to translate network concepts for non-technical stakeholders.
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Strong knowledge of Linux distributions.
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Experience with scripting languages such as Python or Bash.
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Event-driven automation experience.
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Comfort with declarative infrastructure tools such as Terraform and Git-based CI/CD pipelines.
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Bachelor’s degree in Information Technology, Computer Science, or a related field, and 5+ years of relevant experience in a similar role.
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Strong, demonstrated written and verbal English communication skills.
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Experience with other cloud infrastructure providers such as Aliyun or Azure.
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Ability to move quickly and urgently while making sound decisions and assumptions, sometimes without all the information.
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Familiarity with elasti