Senior Cloud Administrator

About the Role ZS seeks an experienced, professional Senior Cloud Administrator to join our Pune, India office. This role is responsible for deploying and administering a cloud-based computing platform within ZS, with a strong focus on Salesforce DevOps and multi-environment deployments. What You'll Do

• Manage end-to-end Salesforce deployments across Dev, QA, UAT, Pre-Prod, and Production environments.
• Design and maintain CI/CD pipelines using SFDX CLI with Jenkins, Azure DevOps, and GitHub Actions.
• Work with Salesforce deployment tools such as Copado and Gearset.
• Manage release planning, deployment execution, release notes, approvals, and post-release validation.
• Define and support branching strategies including feature, release, hotfix, and main branches.
• Implement quality gates such as validation deployments, Apex test execution, code coverage checks, and static code analysis.
• Support rollback planning, deployment recovery, and production issue resolution.
• Manage back sync activities to ensure production changes are aligned with lower environments and source branches.
• Support Salesforce backup and recovery processes before major releases.
• Plan and execute sandbox refreshes and post-refresh activities.
• Support sandbox seeding and test data preparation for QA and UAT.
• Ensure data masking and data privacy controls are applied in lower environments.
• Maintain metadata consistency across Salesforce environments.
• Support multi-country Salesforce implementations with country-specific configurations and release dependencies.
• Ensure security and compliance considerations are followed during deployments.
• Maintain DevOps documentation, release checklists, rollback plans, and environment governance standards. What We're Looking For
• 3–6 years of Salesforce experience with strong focus on DevOps and Release Management.
• Hands-on experience with SFDX CLI and Metadata-based Salesforce deployments.
• Experience with Jenkins, Azure DevOps, and GitHub Actions.
• Experience with Copado and/or Gearset.
• Strong understanding of Git version control and branching strategy.
• Good knowledge of Salesforce Admin concepts including profiles, permission sets, roles, sharing rules, objects, fields, flows, and validation rules.
• Experience managing Salesforce releases across multiple environments.
• Experience with rollback, back sync, backup, sandbox refresh, sandbox seeding, and data masking.
• Understanding of Salesforce security model and deployment governance.
• Experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Experience working on multi-country Salesforce implementations.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach Compensation & Benefits
• At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS.
• Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
• Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed.