Senior Clinical Supplies Specialist

Senior Clinical Supplies Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are seeking a highly organized and detail-oriented Warehouse Technician II to support warehouse and logistics operations within a fast-paced clinical supply environment. This role is responsible for ensuring the accurate receipt, storage, inventory management, and shipment of materials while maintaining compliance with company procedures and regulatory requirements.

The successful candidate will play a critical role in supporting supply chain operations by managing incoming materials, coordinating shipments, maintaining inventory accuracy, and contributing to continuous process improvement. This position requires strong problem-solving skills, attention to detail, and the ability to effectively collaborate with cross-functional teams.

This is a First Shift position.

What You Will Do:

As a Warehouse Technician II, your day-to-day responsibilities will include:

Key responsibilities include:

• Coordinating the procurement, distribution, and inventory management of clinical supplies for ongoing and upcoming clinical trials.
• Collaborating with cross-functional teams to assess supply needs, develop strategies, and ensure alignment with study timelines and regulatory requirements.
• Monitoring supply levels, managing reorders, and maintaining accurate inventory records to prevent shortages or delays.
• Interacting with suppliers and vendors to ensure the quality and timely delivery of clinical supplies while managing relationships effectively.
• Providing support and training to team members on clinical supplies processes and compliance best practices.

Your Profile:

As a Warehouse Technician II, your day-to-day responsibilities will include:

Warehouse Operations

• Receive, inspect, and accurately store incoming materials and warehouse stock.
• Process material receipts and ensure documentation is complete and accurate.
• Manage clinical site drug returns and sample inventory.
• Maintain warehouse organization and ensure materials are stored according to established procedures.
• Support controlled substance handling activities and serve as a backup resource when required.

Inventory Management

• Conduct routine cycle counts to maintain inventory accuracy.
• Perform inventory replenishment activities and monitor stock levels.
• Update inventory parameters, including minimum and maximum stock levels.
• Process excess and obsolete inventory transactions.
• Investigate and resolve inventory discrepancies to ensure system accuracy.

Shipping & Logistics

• Coordinate shipping and transportation activities for internal and external customers.
• Prepare shipments by picking, packing, labeling, and staging materials for transport.
• Schedule freight carriers and ensure timely shipment delivery.
• Monitor transportation activities and resolve shipping-related issues as they arise.

Compliance & Documentation

• Author and support investigation documentation, including Notices of Event (NOEs), Corrective and Preventive Actions (CAPAs), and Change Controls.
• Develop and revise Standard Operating Procedures (SOPs) as needed.
• Ensure all warehouse operations comply with applicable company policies, quality standards, and regulatory requirements.
• Maintain accurate records and documentation to support audits and inspections.

Continuous Improvement

• Identify operational improvements and recommend solutions to enhance efficiency and compliance.
• Troubleshoot warehouse, inventory, and logistics issues.
• Collaborate with supply chain, quality, and operational teams to support business objectives.
• Anticipate downstream impacts of activities and proactively engage appropriate stakeholders to ensure successful execution

Required qualifications and experience:

• Bachelor's degree in supply chain management, logistics, life sciences, or a related discipline preferred.
• Minimum 3 years of experience of related experience
• Candidates without a degree should possess at least 6 years of relevant professional experience.

Skills & Competencies:

• Organization, detail oriented, equipment operation skills, equipment repair, problem solving, troubleshooting, interpersonal skills incl. verbal and written, multitasking, collaboration
• Able to connect the dots with task and identify future tasks to be done or whom to engage on next steps; understands supply chain and impact to success or failure of an action up and down the supply chain.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

If accommodation or other needs arise during the application process, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.