Senior Clinical Secretary Procedures - Cardiology

Overview

The Cardiology team at Dartmouth-Hitchcock is seeking a highly organized, detail-oriented, dependable, and motivated individual for our Senior Clinical Secretary - Procedures opening. Join our administrative team in supporting a wide range of clinical, patient-facing, and provider-related administrative services across the Cardiology department.

We foster a collaborative and supportive environment that encourages professional growth, continuous learning, and opportunities to contribute to departmental success. If you enjoy working in a fast-paced healthcare setting and take pride in providing excellent service to patients, providers, and colleagues, we invite you to join our team!

The ideal candidate:

• Demonstrates reliability and a commitment to supporting patients, providers, and colleagues.

• Is resourceful, self-motivated, and proactive in identifying and addressing needs.

• Maintains a collaborative, professional, and respectful approach to working with others.

• Values quality, accuracy, attention to detail, and a positive patient experience.

• Identifies opportunities for process improvement and contributes to departmental efficiency.

• Thrives in a dynamic environment and is comfortable managing multiple priorities and responsibilities.

Responsibilities

• Schedules patients for same-day inpatient procedures.

• Schedules patients for laboratory testing, ancillaries, physician appointments, ICD and pacemaker appointments, and outreach.

• Notifies patients of appointments, labs, testing, procedures and preparation.

• Notifies physicians, technicians, and nurses of special needs and situations of patients.

• Coordinates inpatient transfers and admissions.

• May input and edit the master schedule.

• Obtains and documents authorizations and pre-certifications prior to lab testing, physician appointments for outpatient and same-day procedures while notifying Clinic Administration concerning changes in patient insurance prior to the appointment or procedure day.

• Coordinates daily procedure and weekly schedules.

• Delivers day sheets, schedules, and procedures folders to physicians, nurses, labs and the same-day department. Processes laboratory day sheets from previous day.

• Obtains films, reports, and patient histories for procedures, testing, and physician appointments.

• Processes, uploads, and files reports.

• Notifies physicians of meetings, conferences, and patient procedure dates.

• Maintains logs, codes NNE reports, and runs monthly reports.

• Maintains an adequate stock of supplies, brochures, and forms.

• Monitors and keeps rotaries updated.

• Performs other duties as required or assigned.

Qualifications

• Associates degree with 1 year of experience working in a fast-paced hospital setting, or the equivalent in education and experience required.

• Familiarity with word processing techniques and medical terminology required.

• Must be detail oriented and possess the ability to organize, prioritize, and perform multiple tasks simultaneously.

• Excellent communication and interpersonal skills required.

Required Licensure/Certifications

• None