Senior Clinical Research Coordinator

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The MGH CORE Program is seeking a full-time Senior Clinical Research Coordinator (CRC-Senior) to join our multidisciplinary team. This position offers the opportunity to take on a leadership role in advancing innovative supportive care research in oncology and palliative care. The MGH CORE Program brings together oncologists, palliative care specialists, psychiatrists, psychologists, nurses, and other allied clinician researchers dedicated to improving the quality of care and outcomes for patients and families facing cancer and serious illness.

Senior Clinical Research Coordinator (CRC) The CRC-Senior will oversee program-wide regulatory and operational needs across multiple supportive care research studies. In addition to contributing to projects employing qualitative methods, survey data, and clinical trial designs, the CRC-Senior will help develop and implement standard operating procedures, onboard and train junior clinical research coordinators (CRCs), and ensure high-quality study execution and compliance. This position is ideal for candidates with prior research experience who are ready to take on supervisory and program development responsibilities.

Qualifications

Key Responsibilities

Leadership & Training

• Train, and mentor entry-level CRCs, ensuring adherence to standard operating procedures and best practices.

• Assist CORE faculty investigators with allocating workload and providing ongoing feedback.

Study Coordination

• Provide an extra layer of support in managing CORE studies, including participant eligibility reviews, recruitment, informed consent, and coordination of study visits.

• Assist with data collection (surveys, interviews, chart reviews) and quality control checks, using REDCap (Research Electronic Data Capture) or other programs.

Regulatory & Compliance

• Prepare and maintain Institutional Review Board (IRB) protocol submissions, amendments, continuing reviews, and adverse event reports.

• Ensure compliance with study protocols, Human Subjects and Good Clinical Practice guidelines, and institutional policies.

Program Development

• Assist in developing standard operating procedures and quality assurance systems.

• Contribute to creation of study templates and guidance for protocol design, database management, and grant submissions.

Additional Job Details (if applicable)

Qualifications

• Education & Experience

• Bachelor’s degree required (health sciences, psychology, public health, nursing, or related field preferred)

• Minimum of 2–5 years of post-baccalaureate research experience in clinical trials or human subjects research, including direct experience with IRB/regulatory documentation.

• Skills & Competencies

• Ability to oversee, train and evaluate others effectively.

• Strong organizational, time management, and problem-solving skills.

• Excellent interpersonal and written/verbal communication skills.

• Ability to work independently and collaboratively across multiple investigators and teams.

• Familiarity with REDCap and other data capture systems preferred.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.