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Senior Client Relationship Specialist (K/M)

Dentsu
Warsaw, Poland
Hybrid

About this role

About the Role The Senior Client Relationship Specialist role supports the Client Director in delivering client-facing tasks, managing opportunities and the team to ensure timely delivery and excellence. This is a key role in facilitating internal and external collaboration with clients and partners within the Dentsu network. What You'll Do

  • Provide strategic advisory to the Client, developing with the Client Performance Manager a plan to grow the Client's brand portfolio and execute it.
  • Build long-term relationships with the Client.
  • Prepare the communication strategy across digital channels and digital performance, considering the full media ecosystem and best practices, using internal and external tools.
  • Actively develop the Client.
  • Plan, buy and report digital and digital performance campaigns in line with the Client contract, agency standards and Client requirements.
  • Monitor media, communications, consumer, and technology trends.
  • Ensure accurate and timely reporting of forecasts and financial results related to the entrusted Clients.
  • Contribute to the organization's educational development by sharing knowledge/ideas/done projects, including outside your own team.
  • Actively participate in bidding processes.
  • Work closely with all business units. What We're Looking For
  • Experience in the area of digital performance.
  • Experience in buying and reporting digital performance campaigns.
  • Proficiency with MS Office (Excel and PowerPoint).
  • Knowledge of all digital marketing channels, their role in the customer journey and impact on client business goals.
  • Ability to prepare competitive analyses and draw insights from competitors' actions.
  • Knowledge of Campaign Manager sufficient to independently extract campaign results and analyze key campaign metrics.
  • Good organizational skills – prioritization and working under time pressure.
  • Strong communication and proactive attitude. Compensation & Benefits
  • Working in a global, dynamically growing marketing communications group.
  • Autonomy in task execution; opportunities for development within dentsu in Poland and globally.
  • On-boarding training; 3 additional paid days off – Wellness days; 2 extra days for corporate volunteering.
  • Summer Fridays – during the summer period (June to September), Fridays finish 2 hours earlier.
  • Hybrid work mode; internal training programs.
  • Modern and comfortable office with gym, day care (DAY CARE).
  • Employer-funded medical subscription with Medicover with the option to extend.
  • Employer-funded UNUM life insurance with optional packages.
  • NAIS cafeteria; Mindgram platform access.
  • Subsidy for sports card (Medicover Sport or Multisport).
  • Many sports activities through employee interest groups.

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