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Senior Client Account Manager

Reddit
Toronto, Ontario area (within 80 km commuting distance)
Hybrid

About this role

Reddit Senior Client Account Manager

We are looking for a Senior Client Account Manager to join the Financial Services vertical of our Large Customer Sales team. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

This role is required to be based within 80km commuting distance of Toronto.

Responsibilities

  • Collaborate closely with Client Partners to meet and exceed your client's marketing goals
  • Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
  • Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
  • Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
  • Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
  • Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
  • Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
  • Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
  • Proactively seek and represent client needs and asks to cross-functional stakeholders
  • Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

  • 7-12 years of experience in advertising sales and account management
  • Strong understanding of customer marketing funnel and traditional marketing ecosystem
  • Expertise with performance/direct response campaigns
  • Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
  • Tenacious and entrepreneurial approach to working through product, process, and client challenges
  • Experience cultivating strong relationships with external partners
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced and unstructured work environment
  • High attention to detail
  • Proficiency in Excel preferred
  • BA / BS degree or equivalent work experience

Benefits

  • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Comprehensive Medical Benefits & Health Care Spending Account
  • Registered Retirement Savings Plan with matching contributions
  • Income Replacement Programs
  • Flexible Vacation & Paid Volunteer Time Off
  • Generous Paid Parental Leave

LI-Hybrid

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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The person in this role is required to live within 50 miles (80 km) commuting distance of our office in Toronto, Ontario. Are you currently based within 50 miles of the job location, or able to relocate there before your start date?

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Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. To bring community and belonging to everyone in the world, Reddit’s employees must represent communities and redditors on our platform.

The Company is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process.

We will work with all applicants to accommodate their individual accessibility needs

Our vision at Reddit is to have a workforce representative of people with different perspectives and experiences, including but not limited to, gender, race and ethnicity, sexual orientation, age, national origin, religion, and political views.

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Answering these questions will not impact your application, nor will this information be shared with anyone making a hiring decision.

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