Senior Child Support Policy and Program Specialist (Administrative Specialist 4)

Senior Child Support Policy and Program Specialist (Administrative Specialist 4)

Job Details

Senior Child Support Policy and Program Specialist (Administrative Specialist 4)

This listing closes on 11/6/2026 at 11:59 PM Eastern Time (US & Canada).

Employer

New Jersey Courts

Salary

See Position Description

Location

Central Office, 171 Jersey Street, Trenton, NJ

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

2026-13633

Central Office/Vicinage

Central Office

Division

Probation (Child Support)

Opening Date

10/20/2026

Closing Date

11/6/2026 at 11:59 PM Eastern Time (US & Canada)

Description

Benefits

Description

• If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

• When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

• SALARY: The salary range for this position is $81,866.60 to $127,586.80 for Schedule A, and $81,866.60 to $121,207.46 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.

• The Judiciary offers a strong opportunity for growth.

• The New Jersey Judiciary Office of Probation Services, Child Support Enforcement Unit, is seeking an individual with excellent customer service, interpersonal, organizational awareness, time management, and technical skills. Under the direction of the Administrative Supervisor, the appointee will serve as the subject matter expert and lead worker assisting statewide probation staff with complex child support matters. This individual must be able to use innovative solutions to resolve these issues and be able to train other AOC and Vicinage staff in those solutions.

• REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

• Example of Duties

• Function as the lead liaison for both AOC and Vicinage staff regarding complex child support policy and procedure, NJKiDS, and financial matters. Provide technical assistance and/or expertise to the AOC and Vicinage staff with the research and process required to resolve these complex issues.

• Mentor, guide, and coach liaisons on complex child support matters. During on-site visits, shadow liaisons to determine effectiveness and make recommendations for improvement. Meet with managers and/or supervisors to review/discuss reports, areas of need or concern, training requests and future visitation plans.

• Provide onsite assistance to vicinage staff, including answering questions, providing 1 on 1 coaching, individualized or group training, and any other requests for assistance based on county needs.

• Assist with implementation of AOC Probation, Division of Family Development (DFD), and federal and state government initiatives and policy changes, including planning, training, data clean-up efforts, and ongoing support.

• Assess areas of concern identified in statistical reports, internal AOC audits, Quarterly Performance Reports issued by the DFD, and issues identified by liaisons to provide virtual and in person training programs on a local and state level to address areas in need of improvement or changes in policies and procedures.

• Coordinate and facilitate all virtual visits and staff developments for the AOC and Vicinage staff statewide, as well as assisting with the training of child support new hires. Provide feedback to AOC management about issues identified, along with recommendations for resolution. Work closely with immediate supervisors and fellow liaisons to identify and address common issues. Attend all county audit-related meetings and assist with audit preparation, and resolution of findings. Participate in committees, meetings, multi-agency working groups, and projects as required with both internal and external partners.

• Regular and predictable physical presence at the worksite is an essential function of this position.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree and five years of professional experience, two of which shall be in program development, program coordination, program analysis, program administration and/or administrative research.

• Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.

• A master’s degree from an accredited college or university may be substituted for one year of experience.

• A law degree from an approved American Bar Association law school may be substituted for two years of experience.

• Note: A master’s degree or a law degree from an accredited college or university, may be used as a substitution, not both.

• Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service.

• Supplemental Information

• Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

• Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

• Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

• Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.