About this role
Company Description
TOPdesk is an international software company that develops service management software for organizations across a wide range of industries. Founded over 30 years ago, we have grown to more than 700 colleagues across 8 countries, serving millions of users worldwide. We help organizations deliver better services through our software and expertise.
Your environment
This is a hybrid role based in Kaiserslautern, Germany, with remote work possibility. You will be part of a European channel team, where each channel manager drives their own region. In the DACH market you will share ownership with your colleagues, as you join a team of two. Together you will create the plan and structure to grow the region, working alongside colleagues from Sales and Marketing.
Your focus: winning new partners and making them successful quickly.
Job Description
Job Description
- Acquiring new channel partners (VARs, MSPs, system integrators) in the DACH market
- Building a strong partner pipeline through active outbound outreach
- Managing the partner signing process
- Onboarding and activating new partners, including training and go-to-market
- Delivering structured trainings and product onboarding
- Supporting co-selling, co-marketing, and opportunity development
Qualifications
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Qualifications
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Bachelor’s degree or higher highly preferred
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Extensive experience (approximately 5 to 7+ years) in channel sales, partner management, or B2B sales within the SaaS sector
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Proven track record in partner acquisition (hunter mentality)
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Experience working with VARs, MSPs, or system integrators
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An existing network of channel partners in the DACH market is a strong advantage, as is experience at a competitor in the ITSM space
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Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage
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Structured, goal and KPI oriented way of working
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Strong communication and negotiation skills
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Willingness to travel within the DACH region
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Fluent English and German
Additional Information
What we offer you
- Job security: Permanent employment contract
- Remote work: Option to work up to 100% remotely
- Compensation: Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits
- Vacation: 30 days of annual leave
- Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy
- Family friendliness: Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities
- Culture: Informal “du” culture, open and collaborative work environment in an international setting
- Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy
- Health & well-being: OpenUp, Wellhub, and in-office massages
- Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket
- Competitive salary starting at annual 120.000 EUR | 140.000 EUR OTE (70% base / 30% variable)