About this role
Senior Business Systems Analyst, Content Supply Chain & AI (Pharma Commercial)
Location: Hybrid, San Francisco Bay Area Type: Contract, project-based Industry: Pharma / Life Sciences
About the role
Our client, a global pharmaceutical company, is looking for a senior BSA to support its commercial content platforms and the move toward AI-assisted content production. You’ll sit between the business, external system integrators, and AI/ML developers, turning business needs into clear functional and technical requirements.
What you’ll do
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Own functional requirements for the content supply chain: modular content, derivative and de novo content creation, assembly, and composition workflows
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Act as the first point of contact for product questions, feature requests, and troubleshooting
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Coordinate delivery with system integrators and make sure builds match functional designs and user stories
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Track milestones, delivery risks, and cross-workstream dependencies through to release
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Support implementation and enhancement of Adobe Express, Creative Cloud, and content assembly platforms
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Document how AI agents source data from workflow tools, generate draft content, pull metadata from DAM, and pass content to downstream systems via API
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Work with AI/ML developers to define how the orchestration layer connects to existing and legacy systems
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Recommend scalable, governed content processes and operating models
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What we’re looking for
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Experience in business or systems analysis on enterprise marketing content platforms, ideally in pharma or another regulated environment
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Working knowledge of the Adobe content stack (Workfront, Experience Manager/Assets, Express, Firefly) and/or Veeva Vault PromoMats
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Understanding of how marketing content moves through an enterprise tech stack (workflow tools, DAM, production and journey tools such as AJO)
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Comfort with API-based integrations and enterprise architecture
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Exposure to generative AI in content workflows, including guardrails and compliance
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Track record of working with external vendors and delivery teams
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Compensation: Competitive, to be discussed individually.