Senior Business Manager, AGC

Senior Business Manager, AGC

United States, Washington, Redmond

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Job description

Company and benefits

Job number

200059601

Date posted

Oct 07, 2026

Work site

3 days / week in-office

Travel

Less than 25%

Profession

Business Operations

Discipline

Business Management

Role type

Individual Contributor

Employment type

Full-Time

Overview

Air Gapped Cloud (AGC) | Cloud Operations + Innovation (CO+I)

Microsoft’s Cloud Operations + Innovation (CO+I) is the team that builds and operates the global datacenter infrastructure that powers Microsoft’s cloud services. Within CO+I, Air Gapped Cloud (AGC) extends these capabilities to highly secure, specialized environments, aligning strategy, delivery, and operations to meet mission-critical customer requirements.

Role Summary

The AGC Senior Business Manager serves as an operational integrator across CO+I AGC, connecting leaders, teams, priorities, and operating mechanisms so the organization functions as one system. This role provides horizontal support across Strategy & Planning, Delivery & Execution, and DC Operations teams, closes functional gaps, improves handoffs, and keeps decisions connected to execution.

This role builds and sustains the organization’s operating model through Rhythm of Business (ROB), governance, performance reporting, budgeting, workforce planning, executive communications, and business data management. The Senior Business Manager applies systems thinking to anticipate downstream impacts, resolve friction across organizational boundaries, and design scalable mechanisms that improve end-to-end performance. A successful candidate in this role sets a high bar for first-pass quality and ensures analyses, reports, communications, and decision materials are accurate, complete, and leadership-ready before review.

Responsibilities

• Business Operations & Governance

• Owns and continuously improves the AGC Rhythm of Business, including leadership, business, finance, staffing, town halls, and planning forums.

• Establishes governance, reporting, decision, and information-management standards that enable consistent execution across the organization.

• Drives discipline through action tracking, escalation management, leadership follow-up, and closure of cross-team dependencies.

• Coordinates organization-wide priorities and operating dependencies so commitments remain connected from decision through delivery.

• Strategic Planning & Organizational Effectiveness

• Partners with AGC leadership to translate strategy into organizational priorities, operating plans, staffing models, goals, and measurable outcomes.

• Identifies downstream impacts, cross-functional dependencies, weak handoffs, and organizational risks.

• Mobilizes accountable owners to resolve gaps, simplify processes, and implement scalable improvements across construction, operations, supply chain, engineering, cost management, and business strategy.

• Performance Management & Reporting

• Owns executive reporting, performance reviews, KPIs, scorecards, dashboards, and business intelligence processes.

• Maintains a reliable single source of truth by consolidating organizational data and ensuring metrics are accurate, timely, consistent, and decision ready.

• Sets and models high standards for analyses, reports, and leadership materials, reducing rework and accelerating decisions.

• Financial & Resource Management

• Leads budget planning, forecasting, submissions, variance analysis, and financial reporting across discretionary, vendor, morale, and operational spend