Senior Business Development Representative

Senior Business Development Representative

remote type Fully Flexible locations Remote, Karnataka, India time type Full time posted on Posted Today job requisition id R35629

Job Description

About Zendesk

Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet customer needs, set teams up for success, and keep businesses in sync.

We are looking for hardworking individuals who are certain that they want a career in software sales. Whilst no previous experience is required, we are looking for team members who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry and are willing to go above and beyond in this goal oriented position.

The Role

This is a pure hunting sales role and includes engaging with prospect organizations within the SMB market segment. You will work with key internal stakeholders and groups - including sales & product managers, industry sales directors, and marketing. You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales across Asia.

Key Responsibilities

• Engage with prospects and clients to understand business and organisation challenges and pain points

• Generate high-value sales pipeline through both strategic and targeted prospecting into SMB accounts

• Collaborate with the Sales team to develop a list of target prospects

• Develop and manage a pipeline of prospects & provide top class customer experience

• Your Experience

• Business Development experience within the SMB segment, particularly managing prospects from the India and South Asia region

• A minimum of 2 years of experience in a Sales related environment

• A competitive mindset, with a hunger and 'self-starter' commitment to overachieve and succeed

• Excellent communication, interpersonal, and organisational skills; you should be a great writer, speaker, and listener

• Bachelor's degree is preferable

• LI-MN4

• Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

• About Zendesk - Champions of Customer Service

• Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

• Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

• Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.

• About Us

• Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections.

• Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.

• More meaningful moments. Fewer Zoom calls.

• What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events.

• With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team.

• Recruitment Scam Alerts

• We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through sources that match the company domain. If you encounter suspicious messages, do not respond and report them.

• Stay in the loop with Zendesk

• Not ready to apply yet? Join Zendesk Talent Community to hear about open roles, get a feel for life here, and stay in the know about happy hours, meetups, recruiting events, and other opportunities to connect with our team. We’d love to have you join us!

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