Senior Business Development & Key Account Lead - Retail & Lifestyle (Singapore)

What We Offer

Reporting to the Retail & Lifestyle Vertical Lead, the role is expected to execute country’s industry vertical strategy, develop and grow the company’s vertical footprint, and lead & support global/regional/local Key Accounts, and deliver financial results in-line with agreed budgets and targets.

Take lead on driving end-to-end and value added solutions, and development on target accounts with sizeable potential.

Key Responsibilities

• Client Strategy and planning

• Drive growth of targeted customers within the vertical(s)

• Manage and develop the relationship with the sub-entity of the contractual customer in line with Maersk/global strategy

• Develop global/local value proposition to penetrate new business

• Develop global/local business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products

• Identify new markets/ target customer and develop vertical specific solutions and services in cooperation with corporate, regional and local functions as well as Product

• Develop account business plans that encompass ocean as well as Logistic & Services products on global scale (where relevant)

• Define the global value proposition and work closely with product/solutions to build E2E solutions supporting revenue growth across products (where relevant)

• Responsible for Customer Satisfaction

• Support the overall customer experience and support global value proposition

• Organize and connect the global Maersk team across functions, products and area for overall customer experience (where relevant)

• Deliver client profitability as per budget

• Ensure successful business onboarding and contract compliance

• ensure business growth and profitability of accounts

• Customer Relationship

• Position Maersk towards the global/regional/local influencers of the global tender success and towards local decision makers on country relevant products

• Position Maersk for access to the right stakeholders, influencers and decision makers throughout the customer organisation (where relevant)

• Hunt and grow Maersk footprint with new logos or growing our SOW with existing customers from an L&S perspective - live our integrator vision

• We are looking for

• Minimum 8–10 years of experience in Business Development and Key Account Development, preferably with a strong background across multiple end-to-end logistics products; Contract Logistics experience would be an advantage.

• Strong exposure and expertise in the Retail and/or Lifestyle vertical in Singapore is preferred.

• Broad multimodal and end-to-end logistics knowledge, with the ability to sell and position solutions across the supply chain.

• Strong consultative selling capability and agility in navigating complex sales cycles, understanding customer needs and developing tailored, value-adding solutions.

• Proven ability to influence senior stakeholders and navigate complex matrix organisations.

• Strong negotiation skills, commercial acumen, and a value-creation mindset.

• Financially savvy and strategic in approach, with the ability to identify opportunities that drive sustainable customer and business growth.

• Self-driven and able to operate independently in a dynamic and fast-paced environment.

• Proficiency in English and Mandarin is required to effectively engage and manage clients.