Senior Business Consultant - Asset Servicing Hub

Job title: Senior Business Consultant - Asset Servicing Hub

About the Role Senior Business Consultant in the Asset Servicing Hub, based in Warsaw, will work with a global client base to provide business support and solutions during onboarding, relating with custodians, asset managers, and third parties. The role focuses on identifying and resolving business issues, driving outreach processes, and contributing to product development where appropriate.

What You'll Do

• Decides which business issues are outreach and which are product development responsibilities
• Collaborates with product development to resolve business issues, change requests
• Answers all business questions that are not standard
• Hosts work sessions with third parties
• Follows up with mapping discrepancies between AFT and internal to SimCorp
• Responsible for individual party outreach as per assignment
• Reaches out to third parties if additional information or collaboration is required, sends escalations to client
• Owns internal follow-up processes on topics and requirements addressed to SimCorp
• Develops and maintains relationships with external parties, acting as the primary point of contact during the outreach process
• Continuously identify opportunities to improve outreach process and documentation of best practices, with a focus on enhancing efficiency and the overall customer experience
• Provides guidance to junior team members, acting as a multiplicator

What We're Looking For

• Understands the custodian and asset management players in the client’s home market, their specifics and legal environment to a fair extent
• Has experience with post trade processes until fund accounting starts
• Understands what order executions, settlements and reconciliations are
• Knows what SWIFT messages are and their contents
• Understands general interfacing challenges
• Understands general testing processes and requirements in a project
• Experience in onboarding within Asset Management / Asset Servicing industry (SimCorp Dimension or equivalent)
• Expertise in data mapping topics
• Appropriate seniority level to handle specific business communication with Custodians, Asset Managers and ManCos/Fund Administrators
• Speaks the client’s language (besides English) or at least sufficiently understands the culture of the country the client resides in
• Ability to work both self-directed and collaboratively within a team
• Ability to effectively navigate in an environment with missing/incomplete information and manage discrepancies

Compensation & Benefits

• Flexible working hours and hybrid model - 2 days in the office, 3 days remote
• Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations
• Base salary with annual bonus structure
• Holiday allowance upon a 2-week vacation
• Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy)
• Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available)
• MyBenefit Cafeteria with a monthly budget provided by SimCorp, which can be used to finance a Multisport card (with a 25% employee contribution) or choose other lifestyle options
• Unum group life insurance (employee-paid upgrade available)
• Medicover travel insurance for private trips and global business travel insurance
• Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year)
• Copyrights program for certain roles
• Possibility to develop your career in an international environment
• Professional training and courses provided by SimCorp
• Polish language classes for foreign employees; German and English classes based on business needs
• Integration events, volunteering initiatives and employee-led clubs
• Compensation ranges are being disclosed at the initial stage of candidate engagement.