Senior Business Analyst - Data Analytics & Reporting Lead - SME

Summary

The Senior Business Analyst - Data Analytics & Reporting Lead - SME - Roseville, CA at Gainwell, is a hands-on analytics leader responsible for establishing and operating reliable reporting, data governance, and performance-management capabilities for the contract. This role translates contractual, operational, and client requirements into governed metrics, automated reporting, executive insights, and sustainable processes. The role leads cross-functional analytics work, mentors team members, manages priorities and risks, and serves as a trusted advisor to contract and operational leadership.

Your role in our mission

Contract Delivery and Governance

• Own the analytics and reporting workstream across the lifecycle, including solution design, build and implementation, transition to operations, stabilization, and continuous improvement.
• Translate contract requirements, service-level agreements (SLAs), key performance indicators (KPIs), regulatory obligations, and client commitments into clear metric definitions, data rules, reports, dashboards, and evidence packages.
• Establish reporting governance, including metric definitions, data ownership, source-to-report lineage, refresh schedules, validation controls, approval paths, exception handling, and change control.
• Maintain a reporting inventory and delivery calendar that identifies business purpose, audience, source systems, frequency, owner, dependencies, and contractual due dates.
• Partner with contract leadership to identify reporting risks, dependencies, data gaps, and decisions requiring escalation; recommend practical mitigation plans and track them through closure.

Analytics, Reporting, and Technical Delivery

• Collaborate with operations, technology, compliance, quality, finance, and client stakeholders to gather requirements and define decision-ready insights.
• Architect and improve data pipelines, semantic models, SQL queries, automated workflows, reports, and Power BI or comparable business intelligence dashboards.
• Build data-quality controls and reconciliation processes that confirm detail-level records align with KPI totals and contractual submissions.
• Analyze trends, root causes, exceptions, capacity, workload, productivity, timeliness, and SLA performance; clearly distinguish observed facts from assumptions and recommendations.
• Improve report reliability, refresh time, usability, and maintainability by reducing manual steps, duplicate logic, and unsupported one-off processes.
• Publish and maintain clear documentation, including requirements, business rules, data dictionaries, standard operating procedures, test scripts, release notes, and user guidance.

Leadership and Team Expectations

• Lead projects and workstreams from intake through implementation, including scope, milestones, assignments, dependencies, testing, stakeholder communication, and post-implementation support.
• Set clear expectations for quality, timeliness, documentation, and accountability; follow up on commitments and address delivery risks early.
• Provide day-to-day functional leadership, coaching, peer review, and technical guidance to analysts and reporting partners, whether or not the role has direct reports.
• Prioritize work based on contractual impact, operational value, risk, effort, and available capacity; communicate trade-offs and escalate conflicts with recommended options.
• Create an inclusive, collaborative environment in which team members can raise risks, challenge assumptions, learn from defects, and improve processes without losing accountability.
• Develop team capability through reusable standards, knowledge transfer, cross-training, succession coverage, and constructive feedback.
• Lead meetings effectively by defining the purpose, driving decisions, documenting actions and owners, and ensuring follow-through.

Stakeholder and Executive Partnership

• Serve as the primary analytics advisor for assigned DBO reporting areas and build trusted relationships with client, contract, operational, and technical leaders.
• Present complex findings to technical and non-technical audiences using concise narratives, clear visuals, and actionable recommendations.
• Facilitate requirements and metric-definition sessions, resolve conflicting interpretations, and document decisions and approvals.
• Provide transparent status reporting that identifies progress, risks, decisions needed, ownership, and expected completion dates.
• Support audits, operational reviews, client meetings, and performance-improvement initiatives with traceable data and defensible reporting logic.

What we're looking for

• 5 or more years of experience in data analytics, business intelligence, reporting, or a closely related discipline, including responsibility for complex or cross-functional deliverables.
• Demonstrated experience leading projects, mentoring analysts, or serving as a functional or technical lead.
• Experience translating business, client, or contractual requirements into governed metrics, reports, dashboards, and operational processes.
• Proficiency with SQL and experience with Python or another data scripting language.
• Experience developing in a business intelligence platform such as Microsoft Power BI, Cognos, or Tableau.
• Experience querying, integrating, validating, and analyzing large or diverse data sets.
• Ability to explain complex data concepts, risks, and recommendations to both technical and non-technical audiences.
• Strong organization, prioritization, stakeholder-management, and written documentation skills.
• Ability to work independently in a fast-paced remote environment while maintaining accountability, communication, and delivery discipline.

Preferred Qualifications

• At least 2 years of advanced SQL development, query optimization, and data-validation experience.
• Experience with Microsoft Power Platform, including Power BI and Power Automate.
• Experience developing within Microsoft Azure, Amazon Web Services (AWS), or another cloud environment.
• Experience with data governance, data quality management, metadata, lineage, access controls, and production change management.
• Experience supporting a DBO, implementation, transition, managed-services, or client-based contract with formal SLAs, KPIs, deliverables, and regulatory requirements.
• Experience in a highly regulated environment such as healthcare, government, or the public sector.
• Experience with Agile, Lean, Six Sigma, or comparable process-management and continuous-improvement methods.
• Experience presenting to senior or executive leadership and influencing decisions through data.
• Experience supporting reporting automation, centralized analytics, or migration from manual or decentralized reporting processes.

What you should expect in this role

• This is a 3-4 days a week, Hybrid position supporting the Roseville, California office. The employee must be available to work 8:00 a.m. to 5:00 p.m. Pacific Standard Time unless otherwise approved by leadership.
• The role may require participation in client meetings, production support, implementation activities, or time-sensitive contract deliverables outside the normal schedule with advance notice when practical.
• To work effectively as a teleworker with Gainwell, the employee should maintain broadband internet service with a minimum speed of 24 Mbps download and 8 Mbps upload. Greater speeds may improve performance
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• Photo will be taken during screening for verification in all steps of the recruitment process.
• The deadline to submit applications for this posting is December 30, 2026
• #LI-HC1
• #LI-Roseville, CA

Please ensure you join all screenings, interviews and meetings from a quiet location with a stable internet connection.

Video is required for screenings and interviews, so please test your camera and microphone in advance.

Do not use AI tools, virtual backgrounds/filters, or visual enhancements during the interview.

The pay range for this position is $78,100.00 - $111,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible v