About this role
Enterprise Content Management Solutions.
Key Duties
- Plan backend work with product and share it across the engineers.
- Review designs and code so services stay consistent, safe, and easy to support.
- Set the coding, testing, and release standard and see that the team follows it.
- Remove blockers and support engineers when a service or integration is stuck.
- Own production incidents on backend services until service is restored and the cause is recorded.
- Coach the engineers and complete performance feedback each review cycle.
- Represent backend engineering in planning and release meetings.
- Keep a simple record of service ownership, dependencies, and known risks.
Requirements
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Several years building backend services, including time leading other engineers.
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Experience taking a service from design to production in a bank or a similar controlled environment.
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Ability to review code and explain a required change in plain language.
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Experience with incident handling and production support.
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Ability to plan work and report progress without waiting to be asked.
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Six-Month Targets and KPIs
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S/N
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Focus Area
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Six-Month Target
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KPI / Measure
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1
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Team Delivery
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The backend team meets the agreed release plan.
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At least 80% of committed backend work delivered within agreed timelines.
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2
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Engineering Standard
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Code review and test standards are applied.
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Review completed before merge. Test evidence present on released stories.
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3
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Production Stability
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Backend services stay within the agreed reliability.
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Critical incidents resolved within agreed SLA. Repeat incidents of the same cause reduced within the period.
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S/N Focus Area Six-Month Target KPI / Measure
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4
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People
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Engineers have clear work and feedback.
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Work assigned each planning cycle. Performance feedback completed for each engineer in the review period.
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5
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Risk and Ownership
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Service ownership and known risks are visible.
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Ownership list and open risks updated monthly.
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6
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Controls
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Backend deliverables meet audit and control requirements.
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No high-risk audit findings on team deliverables during the review period.
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7
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Stakeholder Support
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Product and other squads get backend support on time.
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Agreed requests from other teams answered within the committed time.
Application Closing Date
23rd November, 2026.