Senior Author Trainer & Manager

Senior Author Trainer & Manager

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

We are looking for a Senior Author Trainer & Manager to lead training strategy, champion pedagogical excellence, and drive accessibility across our authoring community. This is a high-impact role that blends instructional design, people management, and cross-functional collaboration — ideal for someone who is equally comfortable facilitating a workshop, working closely with the prototyping team, and influencing product priorities in a leadership meeting.

Key Responsibilities

• Training & Continuing Development

• Plan, facilitate, and continuously improve Author Workshops and a multi-tiered training curriculum (L1–5) for new authors and Content Technology Developers (CTDs)

• Manage the transition to a new authoring environment, including managing communication and roll out, conducting training, and updating training and resource documentation

• Coordinate and conduct training on how to use AI across Courseware as needed

• Coordinate and conduct specialized training programs including Rev1 training, Train-the-Trainer series, alt text training, and assessments training; champion AI adoption across the team by facilitating training on new tools and AI workflows, driving awareness, building confidence, and ensuring the full team is actively engaged with emerging technologies

• Maintain and periodically release updates to the Authoring Guide, ensuring it reflects current best practices

• Schedule and facilitate peer reviews across disciplines, oversee the book club program, and write and manage the Tuesday Tips series

• Plan and deliver or oversee New Markets trainings and occasional one-off trainings for sales representatives

• Pedagogy

• Work with the pedagogy subject matter experts, evaluating how new tools and activities align with best instructional practices

• Advise authors and CTDs on pedagogy implementation and answer questions as they arise

• Act as the primary point of contact for author questions related to AI integration in content development

• Accessibility

• Own and advance the organization's content accessibility program, including tracking outstanding alt text, coordinating CTD and SME alt text review and writing, and identifying and remediating non-alt text accessibility gaps across titles

• Respond to content-related customer questions about accessibili