About this role
Senior Appointment Setter (Commercial Security)
Our client is seeking an experienced Senior B2B Appointment Setter with a proven track record in outbound business development, cold calling, and appointment setting. Candidates must have prior experience in SaaS, technology, IT solutions, or technical B2B sales, together with advanced, hands-on experience using Salesforce CRM.
Schedule: Remote, Full Time | Monday - Friday, 8:00 AM - 5:00 PM CST, with 1 hour unpaid break (40 work hours per week)
Responsibilities
- Conduct high-volume outbound B2B cold calls to commercial, government, education, and industrial prospects.
- Research target businesses and identify relevant decision-makers and key contacts.
- Engage business owners, executives, facilities managers, IT directors, and procurement personnel.
- Introduce commercial security, surveillance, access control, and low voltage integration solutions.
- Qualify prospects based on business needs, interest, and potential opportunities.
- Book qualified sales appointments for the internal sales team.
- Handle objections professionally and maintain productive conversations with prospective clients.
- Use Salesforce CRM to manage prospect records, update lead and contact information, track call activities, document conversations, manage follow-ups, and maintain accurate pipeline data.
- Generate and monitor activity reports and appointment-setting performance through Salesforce.
- Consistently achieve agreed outbound activity, appointment-setting, and performance targets.
Requirements
-
Excellent spoken English and professional communication skills.
-
B2B appointment-setting, outbound sales, or business development experience.
-
Mandatory SaaS, technology, IT solutions, or technical B2B sales experience.
-
Advanced, hands-on Salesforce CRM proficiency is mandatory.
-
Proven experience using Salesforce for lead and contact management, activity logging, follow-up tracking, pipeline updates, and sales reporting.
-
Ability to independently navigate Salesforce and maintain accurate, organized CRM records.
-
Proven experience conducting cold calls and engaging business decision-makers.
-
Demonstrated ability to generate qualified B2B appointments through outbound prospecting.
-
Experience selling to commercial businesses rather than residential consumers.
-
Strong objection-handling, lead qualification, and relationship-building skills.
-
Comfortable with high-volume calling and target-driven sales environments.
-
Ability to work independently, manage a pipeline, and deliver consistent results.
-
Familiarity with sales dialers and outbound prospecting tools.
-
Additional Requirements
-
Experience selling commercial security systems, CCTV, video surveillance, access control, or low voltage integration solutions.
-
Experience prospecting government agencies, school districts, municipalities, or public-sector organizations.
-
Background in IT infrastructure, networking, telecommunications, cybersecurity, or other technical B2B solutions.
-
Experience working with US-based commercial clients.
-
Experience integrating Salesforce with sales dialers or prospecting platforms.
-
Independent Contractor Perks
-
Permanent work from home
-
Immediate hiring
-
Health Insurance Coverage for eligible locations
-
Note
-
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
-
One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.
-
Published on Nov 05 2026