Senior Applications Specialist | Enterprise Resource Planning (ERP)

Job title: Senior Applications Specialist | Enterprise Resource Planning (ERP)

About the Role Logan Health is seeking a Senior Applications Specialist ERP to lead the implementation, support, and optimization of healthcare information systems across our organization. This role sits at the intersection of clinical operations and technology, partnering with teams to translate real-world needs into effective system solutions.

What You'll Do

• Provide high-quality customer service and end-user support for ERP applications, including configuring applications, building system tables/dictionaries, creating user access, troubleshooting issues, and ensuring timely resolution or escalation across the ERP system.
• Monitor service requests and system functionality, identify problems and root causes, and lead efforts to resolve issues and improve system performance.
• Collaborate with end users to implement, optimize, and maintain application systems and content.
• Serve as project manager for the implementation, support, and integration of healthcare information systems; participate in planning, design, build, testing, training, and go-live activities.
• Manage work plans, timelines, and project tasks while coordinating with users, vendors, and leadership; facilitate project teams and guide decision-making across departments to ensure successful outcomes.
• Translate clinical and operational needs into functional system requirements; act as liaison between end users and software vendors; assist with development of system interfaces, workflow design, table mapping, and specification development; conduct integrated system testing and apply quality management principles.
• Demonstrate strong problem-solving, analytical thinking, and issue-management skills; support change management and production system updates; stay current with healthcare technology trends.

What We're Looking For

• Minimum of one of the following: Bachelor's degree in Health Information Management, Computer Science, Health Information Technology, or related field, OR 5+ years of healthcare IT or related industry experience.
• Experience with Enterprise Resource Planning.
• Current Oracle Fusion certification, or ability to obtain within 30 days of hire.
• Demonstrated project management experience, including implementation of software application systems.
• Strong problem-solving, analytical, and leadership skills.
• Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences.
• Strong organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
• Ability to work independently and collaboratively in a team environment.
• Strong interpersonal skills and ability to handle sensitive or confidential information with professionalism.
• Solid understanding of personal computers and common software applications (such as Microsoft Office).

Nice to Have

• Experience working with hospital or clinic application systems.
• Experience with Meditech and/or Oracle Fusion.
• Experience supporting software application implementation and optimization.
• Familiarity with database structures, reporting tools, or data management systems.
• Knowledge of healthcare workflows and clinical operations.

Compensation & Benefits

• Comprehensive benefits and opportunities for growth.
• Opportunity to work on meaningful projects that directly impact healthcare delivery.