About this role
Senior Application Analyst - Epic Grand Central/Prelude will support Patient Access workflows across inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. The role emphasizes real-time eligibility verification, bed management, and service level authorizations, including knowledge of insurance workflows and prior authorization requirements. Certification in Epic Prelude and/or Grand Central is strongly preferred.
Lead design, development, testing, and maintenance of complex Epic-based systems, ensuring performance, scalability, and regulatory compliance. Drive roadmap input, standardization, and continuous improvement initiatives; optimize workflows to maximize end-user and patient experience. Serve as liaison between end users, operational leaders, IT support teams, and vendors to design, build, support, and enhance Epic solutions; triage and resolve incidents and service requests; troubleshoot workflow and build issues; identify root causes and process improvements to prevent recurrence. Contribute to project implementations and medium-to-high complexity initiatives by gathering and analyzing requirements, documenting workflows, translating needs into build/configuration, coordinating testing and validation, supporting go-live readiness, and driving post-go-live stabilization and ongoing optimization with minimal guidance. Stay current on industry trends, regulatory and payer requirements, and emerging Epic functionality; offer recommendations strengthening compliance, efficiency, and patient access continuity.
In-depth experience supporting Patient Access workflows across both inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. Hands-on exposure to real-time eligibility verification, bed management, and service level authorizations; knowledge of insurance workflows and systems to support prior authorization requirements. Epic Prelude and/or Grand Central certification strongly preferred.
Familiarity with adjacent Epic applications Willow, Beacon, Cadence, and Ambulatory is strongly valued.
Salary range: $115,800.00 - $127,700.00 per year.