About this role
The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.
Job Description:
Key responsibilities
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Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
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Engages and maintains relationships across Media Operations and key partners across all Media brands
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Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
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Supports brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch and optimisation
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Supports client and internal billing by approving client and intercompany invoices
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Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
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Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems)
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Provides additional operational support as needed
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Location:
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DGS India - Chennai - Anna Nagar Tyche Towers
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Brand:
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Paragon
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Time Type:
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Full time
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Contract Type:
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Permanent