About this role
About the Role As a Pension Outsourcing Senior Analyst, you will lead defined benefit plan administration for clients, manage day-to-day project delivery, and mentor junior staff. The role blends retirement plan design and administration expertise with client service and project management to ensure accurate, compliant plan operation. What You'll Do
- Serve as primary, daily contact to clients on delivery of services
- Review work and deliverables of Analysts
- Raise issues as appropriate to Consultants/Senior Consultants
- Enhance your expertise in retirement plan design and administration
- Prepare moderately complex benefits calculations and trust instructions
- Collect, manipulate, reconcile, and review participant data
- Resolve more complex plan provision questions and issues surfaced by clients and colleagues
- Create internal administration manuals for clients if one does not exist
- Follow and update documentation materials as directed
- Employ Towers Watson’s Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
- Adhere to plan documents and government regulations
- Maintain complete and accurate work papers and audit trails
- Manage and coach team to ensure progress against established budgets, timelines and quality standards
- Deliver on projects to meet or exceed client expectations
- Increase efficiency within client teams by identifying ways to improve processes
- Develop and train less experienced Analysts What We're Looking For
- 2 to 5 years defined benefits plan administration and manual calculation experience
- Bachelor's or Master's degree in mathematics, statistics, finance or any other major with significant quantitative course work; with a strong academic record
- Strong knowledge of the fundamentals of defined benefit plan design