Senior Analyst, Global Fee Management

Job title: Senior Analyst, Global Fee Management

About the Role As part of the Fees Division, the Senior Analyst role is responsible for the complex aspects of Accounts Receivable, from set-ups, generation of all period-end invoicing for designated clients, cash application, account openings and closing audits, to billing related special projects. This role serves as one of the primary contacts for all fee related calculations, analysis and inquiries from our business partners. The Sr. Analyst must accurately and efficiently complete all assigned fee related tasks and responsibilities, demonstrate a firm understanding of our processes, the risk associated with them, their impact to the Bank’s financial statements and to our clients. The Sr. Analyst will investigate billing issues as they arise and drive them to resolution to ensure we provide accurate and timely billing. The Sr. Analyst will adhere to the compliance guidelines and internal auditing requirements of the Bank and assist the Fee Leadership Team with ensuring best practices are being followed.

What You'll Do

• Responsible for the complex aspects of Accounts Receivable, from set-ups, generation of all period-end invoicing for designated clients, cash application, account openings and closing audits, to billing related special projects
• Proactively monitor fee information on reports for errors with calculations, input, and variances in fees for assigned accounts from one period to another
• As the subject matter expert, assist with the training and development of new fee analysts
• Prioritize daily tasks to ensure productivity, accuracy and timeliness expectations are met in accordance to the established guidelines of the division
• Work in collaboration with our business partners to ensure accurate and timely invoicing to the client and solving billing related issues
• Resolve client/partner fee related inquiries in a timely manner
• Serve as a key liaison between Fee Billing, SOX, internal and external auditors, and other operational areas

What We're Looking For

• Understanding of complex Accounts Receivable and fee billing processes; ability to interpret fee calculations and audits
• Ability to investigate and resolve billing issues with accuracy and timeliness
• Strong collaboration skills to work with business partners and auditors
• Experience training and developing new fee analysts
• Proactive, organized, and able to prioritize tasks under established guidelines
• Familiarity with compliance guidelines and internal auditing requirements