Senior AI Scientist
About this role
Senior AI Scientist
Intuit’s Virtual Expert Platform (VEP) connects millions of customers with the right expert, guidance, and action at the right moment across TurboTax, QuickBooks, and Credit Karma. We are looking for a Senior AI Scientist to be the technical architect behind how we recommend, rank, and personalize those connections.
In this role you will move beyond simple click-prediction to build a holistic understanding of the customer journey—predicting not just what a customer needs, but when they need it across multiple product verticals. You will own recommendation and ranking models end-to-end: from data discovery and feature engineering through production deployment, A/B experimentation, and ongoing optimization.
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