About this role
Job title: Senior AI Integrations & Automation Engineer
About the Role Cloudinary is building a modern internal business-systems capability inside the MIS function, and this role is at the center of it. You will build and operate the AI and automation infrastructure the company runs on, and develop the apps, agents, and workflows on top of it. This is not an R&D or product role; your customers are internal teams and process owners across Finance, HR, GTM Operations, Security, and IT who depend on well-integrated systems and intelligent automation to do their jobs. You’ll work directly with them to turn real problems into shipped solutions. This is a senior individual-contributor role reporting to the VP of MIS (CFO Office).
What You'll Do
- Deliver MVP-first and iterate on real usage; favor pragmatic, simplicity-first solutions over over-engineering
- Own what you build end to end — design through production support — with documentation others can maintain
- Communicate trade-offs clearly, and quantify the value you deliver
What We're Looking For
- Core experience 7+ years in integrations, business systems / MIS, or systems engineering within SaaS environments, with senior-level ownership
- Hands-on experience integrating systems you don’t control — their APIs (REST, GraphQL, webhooks), auth flows, rate limits, and imperfect data
- Proficiency in Python and/or JavaScript (Node.js/TypeScript)
- Experience with low-code/iPaaS platforms (Workato, Zapier, Make, Tray) and judgment about when to use them vs. custom code
- Experience with AI-to-system integration standards (e.g., MCP)
- Familiarity with enterprise systems (Okta, Salesforce, NetSuite, Google Workspace) and with IAM/OAuth, API security, and compliance (SOC 2, ISO, GDPR)
- AI & automation practical experience building AI-powered workflows, tools, or agents in production
- Working understanding of LLM systems — orchestration, tool/function calling, RAG — and a clear sense of when AI is and isn’t the right approach
- Execution & ways of working: deliver in days and weeks, not months; MVP, iterate, scale; comfortable operating in ambiguity; a service mindset toward internal stakeholders, with strong communication and a high bar for documentation and maintainability
- Self-driven, proactive, outcome-oriented, and collaborative
Nice to Have
- Ability to translate business requirements into clear technical definitions and scope
- Experience building or operating an internal AI/integration platform used by other teams
- Exposure to event-driven architectures or data pipelines
- Relevant certifications (e.g., Okta, Salesforce, Workato)
Compensation & Benefits
- Salary and benefits not disclosed in the posting; Cloudinary offers a comprehensive package with opportunities for growth and impact within a fast-moving, collaborative environment.