Senior Administrative Assistant

Senior Administrative Assistant

Within Capital One, the Community Finance, Impact & Investment Team is looking for a Senior Administrative Support Assistant to partner with 3-5 leaders. As an Administrative Partner, you will be an integral member of the Community Finance Impact & Investment (CFII) team, helping us build thriving, inclusive, human-centered communities that fuel economic mobility and growth for low-wage earners and small business owners. From providing debt and equity capital for affordable housing and CDFIs to driving philanthropic initiatives and social impact research, our team serves as a vital strategic lever for Capital One’s mission to change banking for good. Your role is essential in keeping this high-impact team organized, connected, and focused on delivering meaningful community outcomes

The ideal Administrative Assistant will be dedicated, proactive, and committed to organizational success. They are proactive problem-solvers, passionate about process improvement, and meticulous with details. They possess strong communication skills, are highly collaborative, and embrace change with a positive attitude. They are eager to take on new responsibilities, leverage technology for efficiency, and bring an enthusiasm to their work. Finally, they operate with integrity, discretion, and a strong sense of urgency.

You should consider this role if you:

• Thrive in a high-volume and fast-paced environment, and is flexible and adaptable to support frequently shifting priorities
• Are highly responsive, promptly addressing inquiries and requests, and demonstrating a strong sense of urgency when necessary
• Can strategically manage your business partner’s complex schedule through prioritization and organization
• Are a self-started and proactive problem solver who anticipates potential challenges and implements preventative measures before issues arise
• Are highly collaborative, readily offering assistance, sharing knowledge, and working seamlessly with others to achieve shared goals
• Are enthusiastic about leveraging technology to optimize administrative functions, quickly mastering new software and tools to enhance efficiency
• Operate with integrity and discretion, handling sensitive information responsibly and maintaining a high level of professionalism in all interactions

Responsibilities

• Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes

• Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences

• Build and maintain good business relationships with executives and administrative staff across the organizations

• Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems

• Drive engaging team activities and events (such as department-wide meetings, team meetings, conferences, and social events)

• Participation in general administrative duties such as printing, disseminating information, ordering supplies, and ad-hoc projects or initiatives

• Promote a collaborative and team-oriented work environment

• At Capital One, you will find an environment that inspires a can-do-anything spirit with a multitude of supportive resources. Better still, you will find managers who encourage you to be your best in all areas of your life. If you are ready to create an administrative role that satisfies your professional goals while balancing your personal interests, then Capital One is eager to talk to you.

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 2 years of Administrative experience
• At least 2 years of experience in Google Suite (Calendar, GMail, Sheets, Sides)

Preferred Qualifications:

• Associates Degree

• At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment

• At least 3+ years of calendar management supporting multiple executives

• At least 1+ year of meeting and event planning experience

• Experience setting up video conference and Zoom technology for meeting user

• Experience planning ahead and managing time effectively

• Excellent written and verbal communications

• Excellent organizational skills

• This role is expected to accept applications for a minimum of 5 business days.

• No agencies please. Capital One is an equal opportunity employer committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

• For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

• Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).