Senior Account Manager
About this role
What You'll Do
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Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.
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Manage renewals and support moderate growth opportunities within defined commercial frameworks.
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Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
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Monitor account health, revenue performance, and provide forecasting inputs to senior leadership.
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Identify and resolve risks early, acting as the main point of escalation for your accounts.
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Translate customer goals into clear, structured creative programs.
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Use performance data and insights to support QBRs and renewal conversations.
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Maintain a strong understanding of Superside’s services to identify value-driving opportunities.
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Partner with cross-functional teams to ensure alignment on delivery and account strategy.
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What You'll Need to Succeed
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