Senior Account Manager, Paid Social

Senior Account Manager, Paid Social

About the Role

The Senior Account Manager – Paid Social role is an account management and leadership role meant for a paid social advertising wizard who loves developing strategy and executing on that strategy in ad platforms for B2C clients. The ideal candidate wants to join a thriving digital agency that is hyper-focused on client performance and ROI. You should be confident in your ability to drive improvements in account performance, while contributing to a collaborative team environment. You will be expected to push the outer limits of your paid social advertising knowledge through continuous testing and immersion into industry trends.

Responsibilities

• Client Revenue Oversight

• Serve as the main point of contact and client channel lead clients, while supporting the larger team across various projects

• Revenue & retention responsibilities for managed accounts

• Participate in onboardings, renewal calls, and other important client communications

• Drive overall account strategy, forecasting, and planning

• Analyze performance data and KPIs

• Develop weekly client meeting content to track progress toward client goals

• Paid Social & Process:

• Maintain excellent standards and quality of service

• Think creatively to develop innovative tactics and strategies that drive results

• Contribute to projects, process changes, and roll-outs

• Assist with trainings on new features and services

• Create best practices, and assist in developing process documents

• About You The essentials:

• 2-3+ years of direct paid social client management including Meta and TikTok advertising strategy development, execution & client relationship management

• Experience analyzing backend sales data to drive business outcomes

• Passion for crunching numbers, analyzing data in Google Analytics, Facebook Business Manager, and navigating Excel spreadsheets

• You are a communication guru when presenting digital marketing strategy to executive audiences

• You frequently find yourself stepping into leadership roles and want those around you to succeed

• Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem

• ‘Driven’ and ‘Innovative’ are attributes commonly associated with you

• 4-year college degree or equivalent work experience

Not a must, but a plus:

• An expert in Google Analytics and Pixel integrations

• Experience in creative reporting platforms such as Motion

• Directly managed paid social budgets of $100,000+ in monthly ad spend

• At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

• We encourage you to apply!