About this role
Job title: Senior Account Manager – Global NL (Amsterdam)
About the Role
We are hiring! Within our Global NL team in Amsterdam, a position has become available for Senior Account Manager. You will manage several key multinational accounts, delivering exceptional service and strategic support to policyholders and broker partners, and collaborate across customers, brokers, underwriters and claims handlers to manage trade-related risks.
What You'll Do
- True ownership of your customers’ accounts and understanding their (future) needs
- Maintain positive relationships with brokers, customers, and colleagues
- Find opportunities to grow the business in your customer portfolio
- Negotiate the renewal of policies and ensure appropriate pricing and underwriting of renewals and additional business in accordance with policy underwriting guidelines
- Maintain and develop knowledge of our solutions and customer’s trade sector and individual customer strategies, to ensure customer loyalty and satisfaction
- Seek to understand customer needs and based on that build and present your case on policy features required
- Represent Atradius at external events and other promotional activities
- Work with our Product & Policy Solutions team and our internal and external Legal advisors to develop advanced policy wording solutions
- Seek timely governance approval on policy terms or endorsement wording
What We're Looking For
- 3+ years of senior account management experience in the Finance or Insurance industry
- University, HBO or equivalent degree
- Able to develop and execute a client strategy
- Hands-on, strong drive, self starter, team player, energetic, quick and customer focused
- Understands accountability and ownership
- Strong communication skills; both verbal and written, good listening skills and a strong desire to solve problems
- The ability to be flexible and handle multiple tasks within assigned deadlines
- Works well with Atradius tools and applications like MS Office, Symphony/Arcade as well as AI
- Excellent command, both written and verbal, of the English and Dutch language
- Ability and willingness to travel
Compensation & Benefits
- Experience of a truly international workplace
- Insights in the dynamics of working with multinationals. We have industry leading multinationals in our portfolio
- A dynamic and supportive team environment
- Training and support to reach your full potential including the opportunity for continuous professional development
- Challenging tasks with individual development and training opportunities
- Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
- We promote a positive and diverse working culture for all our people and value experience and expertise from a wide variety of backgrounds.
AtradiusThe Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site. Interested? We look forward to receiving your application!