Senior Account Executive

Senior Account Executive

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Join Our Team at Genesys! Are you ready to be part of a dynamic, inclusive team at a global software company? Genesys is transforming customer experience (CX) with innovative cloud/SaaS solutions. If you’re passionate about sales and seek growth opportunities, we want to meet you!

Role Overview: As a Senior Account Executive in Turkey, you will drive revenue growth by acquiring new business and collaborating with the regional sales team.

Key Responsibilities

• Drive Revenue: Identify customer needs, connect them with Genesys solutions, and close sales.
• Collaborate: Work with partners, peers, and colleagues to enhance sales capabilities.
• Lead Generation: Develop new opportunities with support from Marketing.
• Trusted Advisor: Build strong relationships within prospect and customer accounts.
• Innovate: Bring new ideas to the team and customers.
• Customer Success: Help partners and customers maximize their ROI with Genesys.

Qualifications

• Passion for CX: Strong commitment to customer experience.

• Sales Expertise: 5+ years of B2B SaaS/Cloud Sales experience with proven success.

• Communication: Excellent written and verbal skills in Turkish and English.

• Proactive Approach: Can-do attitude and strong collaboration skills.

• Inclusion: Commitment to a diverse and inclusive workplace.

• Minimum Requirements

• Proven record of meeting/exceeding sales goals.

• Experience in complex, consultative sales.

• Effective communication with all levels within partner/customer organizations.

• Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.

• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.

• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.

• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

• Recognized globally – Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

• Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.