About this role
Senior Accommodation Support Officer
We're hring for a Senior Accommodation Support Officer to lead and support our team in helping people within the criminal justice system secure stable accommodation and build brighter futures.
You'll provide leadership, coaching and guidance to Accommodation Support Officers, manage a small caseload of complex cases, and act as the team's housing specialist. Working closely with the Accommodation Team Manager, you'll drive service quality, support continuous improvement, and ensure excellent outcomes for participants. You'll also play a key role in monitoring performance, supporting the achievement of service targets and KPIs, conducting case audits, and ensuring contractual requirements and quality standards are consistently met.
Our ideal candidate will have a background in housing, homelessness prevention and tenancy sustainment. You may have gained your experience within housing services, homelessness support, tenancy support, supported accommodation, offender rehabilitation, criminal justice, probation services, local authority housing teams, substance misuse services, domestic abuse services, or wider welfare and community support services.
As a confident leader, you'll be able to motivate and develop others, manage complex cases and build effective relationships with partners and stakeholders. You'll have experience working to performance targets, monitoring KPIs and using data to drive service improvements. Most importantly, you'll be passionate about making a positive difference, helping people achieve long-term housing stability and independence, and supporting successful reintegration into their communities.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £28,000 - £32,668 per annum (dependent on experience) with these great benefits:
Location: Kent Hours: Full time, 37 hours per week (Mon-Fri) Contract: Permanent Closing Date: 09 November 2026