Self-Insurance Workers’ Compensation PIAWE Specialist

About the Role The PIAWE Specialist is responsible for the accurate calculation of Pre-Injury Average Weekly Earnings (PIAWE) to support weekly compensation payments for injured team members. This involves detailed analysis of pre-injury earnings and ensuring assessments comply with relevant state legislation, regulations and guidelines. The PIAWE Specialist works closely with Eligibility Case Managers to provide timely and compliant compensation calculations that support efficient and fair claims management. What You'll Do

• Liaise with payroll to obtain and verify earnings data to ensure accuracy in calculations.
• Conduct detailed analysis of pre-injury earnings using payroll records.
• Accurately calculate PIAWE in line with relevant state workers’ compensation legislative and regulatory requirements.
• Ensure timely delivery of compensation calculations to support smooth claims processing.
• Maintain accurate documentation of all calculations, methodologies and supporting evidence for audit purposes.
• Identify and escalate complex cases that may impact claim decisions.
• Respond promptly and professionally to queries from stakeholders, ensuring high-quality customer service.
• Deliver a high standard of service that promotes trust and transparency.
• Support the Eligibility Case Manager in managing stakeholder expectations by providing clear timeframes and updates.
• Ensure all calculations are performed in accordance with the applicable state legislation, regulatory guidelines and internal procedures.
• Keep up to date with changes in workers’ compensation laws and how they impact PIAWE calculations.
• Identify and report potential risks, discrepancies, or noncompliance within wage data or documentation.
• Contribute to internal audit. What We're Looking For
• Experience or ability to liaise with payroll to obtain earnings data and verify accuracy for calculations.
• Analytical skills to conduct detailed analysis of pre-injury earnings.
• Understanding of state workers’ compensation legislative and regulatory requirements.
• Ability to maintain thorough documentation and audit trails for calculations.
• Strong customer service and stakeholder management skills.
• Awareness of risk and compliance and ability to identify discrepancies in wage data.
• Collaborative approach to working with the Eligibility Case Manager and claims team.