Self-Checkout Ambassador
About this role
Self-Checkout Ambassador
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practices, maximizing sales through excellent customer service.
Duties and Responsibilities:
- Smile, greet each customer and provide prompt, accurate and friendly service while engaging with customers to create a personalized checkout experience
- Guide customers to an open SCO register, supporting the SCO experience from start to finish, moving throughout the SCO area being attentive and inviting
- Use Mobile Attendants, as needed, observing customers in service of Fast and Easy
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